Excited to be apart of a great family culture! - Claim Specialist III Inshur Employee Review

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

I have enjoyed working with the company. The company provides a family like culture, comparable benefits, and an environment that promotes diversity and mental health. From interview process to onboarding, it was pretty seamless.

Cons

There needs to be a training manual or process built out for the claims department. There are a lot of manual processes that can be automated. This made training a bit more manual by having to remember everything vs having a training portal to go back to.

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Inshur Response
1mo
Thank you for sharing this! Really glad the onboarding felt smooth and that the culture has come through so clearly. The feedback on training documentation for the claims team is genuinely useful and something we want to get right. We hear you!

Explore other reviews about Inshur

4.0
8 Oct 2025
Recommend
CEO approval
Business outlook

Pros

In US and UK with international meetings. Work from home Engaging with Employees and overall treatment of employees with respect and understanding.

Cons

Limited resource to be productive from a NY PIP perspective. Understaffed for PIP and not enough understanding of PIP Claims from an upper management perspective. Challenges affect ability to perform well and meet expectations. PIP Adjusters have to be flexible but recent events, changes, decisions have made this difficult for even the most experienced of adjusters. Provider inquiries and special projects take up most of our time and take away our ability to handle claims properly.

1.0
5 Feb 2026
Recommend
CEO approval
Business outlook

Pros

LGBTQ+ diversified but none other.

Cons

The director is a great person however all the people that at hired are from her previous employer and it seems those are the only one that get promoted. It is very cliquish and if you don’t know someone already you will be out of place and one of the first to be laid off. I also never got a raise even after a year and a half.

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Inshur Response
4mo
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience around progression and inclusion didn’t feel positive. To ensure equity, our hiring and promotion decisions are guided by a structured internal framework focused on performance, capability, and business needs. Similarly, pay increases are aligned with our formal review cycles to maintain consistency across the organisation. We appreciate you sharing your perspective and wish you all the best in your next chapter.
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