Supportive leadership and growth opportunities, but fast pace challenges - Regional Vice President Public Storage Employee Review

Benefits, ability to move your body if you like a workout.

Training is terrible, the trainers do not care about your ability to perform. In training we are told to contact the trainers throughout the workday to ask questions and provide guidance for work flow. One of the trainers talks down to me, doesn’t call me back and has openly told me on call “is this an emergency?” I stated no and she hung up. Unprofessional. The other trainer has completed 6 weeks of coaching through our academy and not once called me or in person coached me on anything listed throughout the coaching. Many people have quit in the short time I’ve been here.

Public Storage offers a strong work-life balance and a supportive environment, even during periods of change and transformation. The company is recognized as a Great Place to Work, and I can personally attest to that—it truly reflects the culture here. There’s a clear focus on both team success and individual contributions, which makes the work feel meaningful and collaborative. Employees are given a voice and feel valued, with accessible and approachable senior leadership. The benefits and overall rewards package are competitive, and the company’s stability as an industry leader adds an extra layer of confidence in long-term career growth.

The pace of ongoing transformation can sometimes lead to shifting priorities and the need to adapt quickly. As the business evolves, processes and tools may change frequently, which can create occasional ambiguity or require additional time to adjust. Workloads can also fluctuate depending on business needs, particularly during peak periods, which may impact balance at times.