Does Gelatissimo pay their employees well?

According to anonymously submitted Glassdoor reviews, Gelatissimo employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Gelatissimo. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Gelatissimo?

49% of Gelatissimo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gelatissimo 4.0 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Gelatissimo?

Customer Service (5) , Casual Sales Assistant (3) , Ice Cream Scooper (3) , Crew Member (2) , Front of House Staff (2) , Ice Cream Scooper and Cashier (2)

What are the pros of working at Gelatissimo according to real employee reviews?

"good manager" ((in 4 reviews)); "The team is friendly, creating a welcoming and positive environment to work in." ((in 3 reviews))

What are the cons of working at Gelatissimo according to real employee reviews?

"bad pay" ((in 3 reviews)); "Forget the 30 minutes you're entitled to getting Customers can be extremely rude but they hold the power by posting bad reviews and getting upper management to reprimand employees." ((in 2 reviews))

What are the top reviewed Gelatissimo locations?

Sydney , Adelaide , Rydalmere , Brisbane , Bondi , Fremantle , Melbourne , Canberra , Bundaberg , Surfers Paradise , Mooloolaba , Townsville , Springfield , Mackay , East Melbourne , Springfield Lakes , Darling Harbour

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Gelatissimo

Gelatissimo Reviews

3.4

49% would recommend to a friend

(43 total reviews)

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (43 reviews)

Gelatissimo has an employee rating of 3.4 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gelatissimo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

43 reviews

5.0

17 June 2025

gelatissimo

Customer service

Recommend

CEO approval

Business outlook

Pros

really good, got to try icecreams

Cons

no cons, i loved it

5.0

24 Feb 2023

Very good

Assistant accountant

Recommend

CEO approval

Business outlook

Pros

Very good place to work

Cons

No cons, very fun, would recommend

5.0

22 Jan 2023

really great place to work highly recommended

Gelato server

Recommend

CEO approval

Business outlook

Pros

- really kind coworkers - supportive and really lovely managers!! - simple job - mindless work that is easy - scooping is harder at the beginning but gets so much easier as you work there longer - free samples and the ability to taste all of the flavours - shifts a good amount of time (4-7hours)

Cons

- schedule only comes out the week of work, often late in the week which makes it hard to make plans - have to plan around work schedule - repetitive - if customers dont specify e.g. cone or cup you constantly have to keep asking the same questions - simple job description so it is not that stimulating

Viewing 1 - 3 of 43 Reviews