HBF Reviews

HBF genuinely cares about its people and members, and that shows in the culture. There’s a strong sense of purpose, supportive colleagues, and a real commitment to doing the right thing. Collaboration is encouraged, leaders are accessible, and there’s flexibility in how work gets done. As a not‑for‑profit, decisions feel values‑led rather than purely commercial, which makes the work meaningful. The organisation is also investing in culture, leadership and employee experience, which is encouraging.

The organisation genuinely values flexibility and continuous improvement—people are encouraged to challenge the status quo and suggest better ways of working. The culture feels safe and authentic rather than overly corporate, with Executives and Board members approachable and visible. Employee wellbeing is taken seriously, including three additional wellness days each year and fully paid Gold hospital cover, with FBT covered by HBF. Overall, it’s a supportive environment where people are trusted and treated like adults.