30% would recommend to a friend
Shea Helmle
26% approve of CEO
21% positive business outlook
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Ratings trend for the last 6 months (170 reviews)
The top reviewed jobs include
Users say... "Work from home is a plus, you also receive quarterly bonuses based of your metrics and you receive feedback so that you can improve." "Great people and good pace of work" "Decent pay and benefits, not the best, but could be far worse." "Friendly coworkers and management trains to a point." "100% remote position, PTO, benefits"
Users say... "Horrible management and HR department." "Pay is low unless you just got hired last 6 months." "So you have a director who has no clue how to run the operation, an awesome manager, Team leads who are more supervisors than the supervisors, and a lot of tense agents who are over worked and under paid." "Way too much favoritism." "It's also impossible to meet the calls per hour metric that your bonus is based on."