Question 1

Does IAA pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, IAA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at IAA. This rating has improved by 3% over the last 12 months.

Question 2

How satisfied are employees working at IAA?

Accepted Answer

47% of IAA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated IAA 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

Question 3

What are the top reviewed jobs at IAA?

Accepted Answer

Customer Service Representative (31), Title Specialist (19), Branch Manager (14), Customer Service Representative (CSR) (13), Title Clerk (10), Yard Attendant (10), Loader Operator (8), Software Developer (6), Yard Worker (6), Manager (4), Buyer Services Specialist (3), Office Supervisor (3), Product Manager (3), .NET Developer (2), Accounting (2)

Question 4

What are the pros of working at IAA according to real employee reviews?

Accepted Answer

"Good benefits and paid time off" ((in 33 reviews)); "Great people in charge  and fellow work mates!" ((in 20 reviews)); "Pay is decent as well depending on what you are working with." ((in 19 reviews)); "My manager was great!" ((in 12 reviews)); "Culture is great." ((in 9 reviews))

Question 5

What are the cons of working at IAA according to real employee reviews?

Accepted Answer

"Management at Albany title center is horrible." ((in 24 reviews)); "Moncton site is very bad, no training and the other dispatcher was very ignorant." ((in 17 reviews)); "Poor upper management." ((in 10 reviews)); "No work/life balance" ((in 5 reviews)); "Upper management shows favoritism and is unfair to the rest of staff" ((in 5 reviews))

Question 6

What are employees saying about IAA redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IAA redundancy and their outlook for job security at IAA in 2026.

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