Infoxchange Reviews

2.9

52% would recommend to a friend

(32 total reviews)

David Spriggs

47% approve of CEO

37% positive business outlook

Infoxchange has an employee rating of 2.9 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Infoxchange employee rating is 22% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

32 reviews
5.0
13 Jan 2025

Great all rounder organisation

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Genuinely cares about staff Flexible working Employee benefits Dedication to positive impact in the community

Cons

At times workloads can be heavy to the point of being overwhelming Not too many career pathways (but it isn't a large organisation)

Infoxchange Response
5mo
Thanks for taking the time to share your thoughts, and for being with Infoxchange for so many years! Great to hear you’ve enjoyed the flexibility, benefits and our mission driven culture. We love knowing that those things make a real difference. We also appreciate your honesty about workload and career pathways. We know these can be challenges in a growing, yet smaller organisation, and we’re continuing to work on improving both. Thanks again for the feedback, we’re really glad you’re part of the team.
5.0
6 July 2024

Fabulous people and vision

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I’m new to the team and really enjoying my time. The people are friendly and the vision of technology for social justice is unique. They have been very accessible for my neurodivergence.

Cons

I have not had any cons.

Infoxchange Response
5mo
Thank you for taking the time to share your experience, we’re so pleased to hear that you’re enjoying being part of the team. It is so great that you’ve felt supported and included, especially in relation to accessibility for your neurodivergence. Creating an environment where everyone can thrive is really important to us. It’s also wonderful to know that our mission of using technology for social justice resonates with you. Thanks again for your feedback, we’re glad to have you on our team.
5.0
19 May 2024

Amazing social impact

Recommend
CEO approval
Business outlook

Pros

Great people and culture; true diversity and inclusion; unbelievable social impact; modern Melbourne office; hybrid work and flexibility; a wonderful approach to partnership; and strong leadership.

Cons

The organisation went through difficult times and its financial turnaround required sacrifice since downsizing increased people's workload. It has recently emerged from this journey and is in a stronger position to tackle some of the community's toughest challenges, but we lost some good people in the process (you can read some of their reviews here). It's great to see that some former employees are returning to Infoxchange now ("boomerangs"). There is no doubt room for improvement in processes and systems, which is on the agenda and should increase productivity, reduce the team's workload, and help us deliver greater social impact.

Infoxchange Response
2y
Thank you for taking the time to provide a review on your experience working at Infoxchange. We’re glad you are enjoying it. We are so grateful for all our team members playing a part in our journey, particularly over the past year, and seeing some old faces return! We will continue our change journey to improving how we work and where you see opportunity for improvement, please be sure to flag with us either via your ELT leader or the People & Culture team. No process is set in stone.
Viewing 1 - 3 of 32 Reviews

Glassdoor has 36 Infoxchange reviews submitted anonymously by Infoxchange employees. Read employee reviews and ratings on Glassdoor to decide if Infoxchange is right for you.