At times it seems like they are putting more money into "looking good" than being good. The new office looks GREAT and I love the new location but the wooden "tank" and the expensive carpet cost WAY more than it should and seems like a waste. The sliding glass doors are a nice touch but a bit unnecessary.
(Pro-tip, don't announce how much money you've thrown into the office in a company wide meeting and then turn around and tell us we can't get paid more)
On that note, be mindful that this is a COMMISSION sales job. If you aren't familiar with sales and how commission works, ask a friend that has done it. You'll hear about our top performers in the interview, the white whales who made tons of money. Realize that it isn't the norm. Sure there's potential to make a good check and if you are at 100% to quota on your project, you'll be alright.
Yes, you are going to make phone calls as a Sales Development Rep. it's part of the job. You are given the collateral and info to use, use it.
There are definitely some opportunities for improvement with training once you are on the floor and with your team. Team Lead coaching is minimal, ongoing training and development is almost non existent, unless you push for it yourself or do your own research. We need Team Leads that are actually Team Leads, not glorified SDRs that are on the phone, trying to hit quota, and don't have the time to lead and train.
Operationally, they could use some help. I feel they are a bit understaffed with sales enablement and support. There just aren't enough resources and manpower to maintain everything at peak efficiency.
Right after training was probably the hardest, a lot of waiting around until you know what project you'll be on and once you find that out, you have to wait for credentials to actually get working.
More often than not, new hires (and even SDRs switching projects) start off their "ramp up" month halfway in the month on their new project and are expected to hit that same ramp total (which would equate to the full month quota week over week) when we are prevented from being on the phone because there is nothing to do. It would be great if they figured out teams early in training so there is time to get the credentials is order to call on day one of the project start.
I'm just being nit picky. Any growing company is going to have growing pains. Admittedly, I haven't been here an extremely long time but there has already been a ton of improvement and growth in the short time I've been there. Seeing things change is intriguing and exciting . With growth comes pain, but they are rolling with it and learning how to be better as a company.
There aren't a TON of opportunities to advance but being a smaller company, that's not out of the norm.