Members 1st Reviews

3.6

58% would recommend to a friend

(148 total reviews)

Michael Wilson

67% approve of CEO

57% positive business outlook

Members 1st has an employee rating of 3.6 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Members 1st employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

148 reviews
5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing community and family feel. Lots of promotion form within. Growth opportunities. Tuition help.

Cons

They focus hard to make sure people are never laid off, so HR is careful about how many people they hire, which is great, but also not great when your team needs more people but you can't get anymore people. Some people get away with doing the bare minimum yet still get promotions and praise.

5.0
12 Aug 2025

2nd career!

Recommend
CEO approval
Business outlook

Pros

Competitive salary with REAL opportunities to advance. Great benefits, matching 401k, excellent health insurance, tuition reimbursement Work with happy/positive people who love what they do Build relationships with the people from your community.. ,

Cons

Having to deny members from loans Pushing products and services to members randomly some “cold calling”

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Members 1st Response
6mo
Thank you for sharing your experience. We’re thrilled to hear you’ve found competitive pay, great benefits, and opportunities for advancement, as well as a positive team environment and meaningful connections with our members. We appreciate your honesty regarding the challenges of denying loans and occasional product outreach. Feedback like this helps us continue refining processes to support both our associates and our members. If you’d like to share additional thoughts, we welcome your input anytime at 717-458-6934. Thank you for being part of our team and for helping us live our mission every day! The Members 1st Team
5.0
4 Aug 2025

Great Work Environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company really take care of it's associates compared with previous employers. They do really try to be open and listen to feedback presented to them.

Cons

Most jobs deal with working with the public and the stressors that come with that.

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Members 1st Response
6mo
Thank you for sharing your experience and for recommending Members 1st! We’re thrilled to hear that you’ve found our work environment supportive and that you feel we truly care for our associates. Your comments about openness and listening to feedback reflect the culture we strive to maintain every day. We appreciate your note about the challenges of working with the public and the stressors that can come with that. Feedback like this helps us continue to explore ways to support our associates in these situations. If you’d like to share additional thoughts, we welcome your input anytime at 717-458-6934. Thank you for being an important part of our team and for helping us live our mission! The Members 1st Team
Viewing 1 - 3 of 148 Reviews

Glassdoor has 152 Members 1st reviews submitted anonymously by Members 1st employees. Read employee reviews and ratings on Glassdoor to decide if Members 1st is right for you.