Does MercyFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, MercyFirst employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at MercyFirst. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at MercyFirst?

32% of MercyFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MercyFirst 2.6 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at MercyFirst?

Case Planner (7) , Caseworker (6) , Youth Support Counselor I (5) , Caseworker II (3) , Clinician (3) , Accounting Manager (2) , Care Manager (2) , Case Worker (2) , Foster Care Case Planner (2) , Social Worker (2) , Youth Counselor (2) , Youth Support Counselor (2)

What are the pros of working at MercyFirst according to real employee reviews?

"director and supervisor are absolutely amazing and understanding" ((in 4 reviews)); "The people in the administrative offices were always kind and the women in admissions were the absolute best." ((in 4 reviews)); "Great CoWorkers, Remote Work Twice a Week" ((in 3 reviews)); "The pay and benefits are good!" ((in 3 reviews))

What are the cons of working at MercyFirst according to real employee reviews?

"Have to be a multitasker for low pay" ((in 10 reviews)); "Training on the go, no opportunity for growth" ((in 3 reviews)); "Salary, lack of support, and silos" ((in 3 reviews))

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MercyFirst

MercyFirst Reviews

2.9

32% would recommend to a friend

(87 total reviews)

Gerard McCaffery

64% approve of CEO

30% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.1

Culture and values

2.8

Career opportunities

2.6

Work/Life balance

2.6

Senior management

2.5

Compensation and benefits

MercyFirst has an employee rating of 2.9 out of 5 stars, based on 87 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MercyFirst employee rating is 22% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

87 reviews

5.0

5 Feb 2026

Great company!

Foster care case planner

Recommend

CEO approval

Business outlook

Pros

The work culture is good and mostly professional! The pay and benefits are good!

Cons

Not much than I expected

5.0

27 Aug 2024

Amazing team

Social worker

Recommend

CEO approval

Business outlook

Pros

amazing team that helps you to grow

Cons

low salary in the field

5.0

20 July 2023

Great management, tough job

Foster care case planner

Recommend

CEO approval

Business outlook

Pros

Great boss, fun co-workers. Made a hard job better.

Cons

It's a hard job and it will take over your life.

Viewing 1 - 3 of 87 Reviews

Jobs at MercyFirst

Youth Support Counselor

Youth Support Counselor

Youth Support Counselor

USD 49K - USD 54K /yr

(Employer provided)

View job

Youth Support Counselor II