Nespresso Reviews

3.8

74% would recommend to a friend

(1,866 total reviews)
avatar

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
12 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Management were so friendly and accomodating and the staff felt like family.

Cons

Honestly couldn't say a bad word about it

avatar
Nespresso Response
3mo
Hello, Thank you for sharing your feedback regarding your time with us. We appreciate your acknowledgement of our friendly management, as well as the strong sense of community among staff. It is heartening to read that you had a positive experience overall, as we strive to create an environment where everyone can thrive and contribute effectively. Wishing you the best of luck in your future endeavors. Thank you.
5.0
14 Aug 2025

Great company. Great culture

Recommend
CEO approval
Business outlook

Pros

Well balanced between work and personal life Always appreciating good work. A good manager always looks after you.

Cons

Not much growth unless you want to move out towards Nestle.

avatar
Nespresso Response
9mo
Hello, Thank you for your honest and constructive feedback. It’s truly rewarding to hear about the aspects of your role that you found enjoyable, such as the well-balanced work and personal life, the appreciation for good work, and the supportive nature of management. Regarding the cons, at Nespresso, we are committed to fostering a culture of development and advancement for all our employees. Your feedback regarding the need for clearer pathways for growth is invaluable, as it helps us identify areas where we can enhance our offerings. We also appreciate your suggestion to seek feedback from employees on management performance. This is an important aspect of our commitment to continuous improvement. If you have any further suggestions or concerns, please do not hesitate to reach out to your former HR team. Best wishes for your new endeavors. Thank you.
5.0
22 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Get to experience different coffees.

Cons

Hours can be strenuous depending on shifts.

avatar
Nespresso Response
1y
Hello, Thank you for sharing this review with us. We are proud to offer our people various benefits as a part of our Total Rewards package, such as free coffee, and it is a pleasure to read that you appreciated this. Regarding the cons you outlined, we are sorry to hear that you are not satisfied with some elements of your working experience. At Nespresso, we are constantly striving to create a healthy work environment and to find the right balance between the needs of our customers while also ensuring that our employees have comfortable workloads. This feedback is important and valuable to us, as we constantly seek to improve. If you want to share more details with us, you are always welcome to contact your former local HR team. We wish you well in your new endeavors. Thank you.
Viewing 1 - 3 of 1,866 Reviews

Glassdoor has 3,215 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.