Pros:
Amazing group of employees
They want to promote you
They want you to grow in the company
Great owner and CEO
Great work/life/school life balance
Great HR manager
Flexible with your schedule, especially when you are a student
Grateful for and to their employees
Cons
For a while there was an issue with some members at the work place. It made the working situation uncomfortable (however, a pro, Management wants everything resolved and are very encouraging).
Some members of another team were VERY harsh over certain situations that involve different clientele.