Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at NiCE. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at NiCE?

78% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (100) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (51) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Great people to work with and learn from" ((in 232 reviews)); "Good work life balance and Market leader in compliance" ((in 213 reviews)); "Great environment and culture!" ((in 201 reviews)); "Good work culture and work environment" ((in 121 reviews)); "good benefits and on boarding process" ((in 84 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 126 reviews)); "They are cheap and salaries are low" ((in 113 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 68 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 24 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 21 reviews))

What are employees saying about NiCE redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE redundancy and their outlook for job security at NiCE in 2026.

NiCE Reviews

3.9

78% would recommend to a friend

(3,046 total reviews)

Scott Russell

84% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,046 reviews)

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews

5.0

3 June 2026

Decent pay, but unclear shift discussions before joining

Senior tech support engineer

Recommend

CEO approval

Business outlook

Pros

Decent pay and love to work

Cons

Didn’t discuss about shifts prior to joining .

NiCE Response

2w

Thank you for your review. We’re glad to hear that you loved working at NiCE and wish you the best in your professional endeavors.

5.0

7 Dec 2025

Great place to grow and contribute

Lead devops engineer

Recommend

CEO approval

Business outlook

Pros

- Supportive and welcoming team environment - Strong focus on learning and development - Transparent communication from management - Opportunities to work on impactful projects

Cons

As with any fast‑paced company, priorities can shift quickly, but that also keeps the work engaging.

NiCE Response

6mo

Thank you for your review! NiCE is a fast-paced organization that offers opportunities to engage with cutting-edge technology, along with fostering a good work-life balance. Whether you’re learning new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!

5.0

30 June 2025

Great Company, Fast-Paced Environment with Amazing Colleagues

Principal technical account manager

Recommend

CEO approval

Business outlook

Pros

Great people and culture, where everyone is supportive and can learn off each other. Work life balance is also great. Awesome place to work.

Cons

Haven’t had any cons so far.

NiCE Response

11mo

Thank you for taking the time to review us. At NiCE, we’re committed to creating opportunities for growth while fostering a healthy work-life balance. Wishing you continued success in your career journey with us!

Viewing 1 - 3 of 3,046 Reviews

Jobs at NiCE

Customer Success Manager

Remote

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Senior AI Business Consultant

Director, Customer Success, CX

Senior Software Engineer, Playvox, CX

Senior Technical Account Manager

NiCE

NiCE Reviews

Company ratings over time

Reviews by job title

Decent pay, but unclear shift discussions before joining

Great place to grow and contribute

Great Company, Fast-Paced Environment with Amazing Colleagues

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