Does One Call Concepts pay their employees well?

According to anonymously submitted Glassdoor reviews, One Call Concepts employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at One Call Concepts. This rating has been stable over the past 12 months.

How satisfied are employees working at One Call Concepts?

47% of One Call Concepts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One Call Concepts 2.6 out of 5 for work life balance, 2.8 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at One Call Concepts?

Customer Service Representative (21) , Call Center Representative (2) , Customer Service Representative (CSR) (2) , Underground Utility Locator (2) , Utility Locate Technician (2) , Utility Locator (2)

What are the pros of working at One Call Concepts according to real employee reviews?

"Fun people to work with." ((in 4 reviews))

What are the cons of working at One Call Concepts according to real employee reviews?

"Management is poor, if contact for help those above do not know the job or will give an attitude and dumb employees down." ((in 7 reviews)); "Not allowed time off." ((in 3 reviews))

What are employees saying about One Call Concepts redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about One Call Concepts redundancy and their outlook for job security at One Call Concepts in 2026.

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One Call Concepts

One Call Concepts Reviews

3.1

47% would recommend to a friend

(61 total reviews)

Tom Hoff

61% approve of CEO

55% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.0

Compensation and benefits

2.8

Culture and values

2.8

Senior management

2.6

Work/Life balance

2.6

Career opportunities

One Call Concepts has an employee rating of 3.1 out of 5 stars, based on 61 company reviews on Glassdoor which indicates that most employees have a good working experience there. The One Call Concepts employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

61 reviews

5.0

19 June 2025

Great company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Innovative, friendly company, intelligent leadership

Cons

Nothing out of the ordinary

5.0

9 Sept 2023

Good

Creative designer

Recommend

CEO approval

Business outlook

Pros

Great company and people to work with

Cons

Not for now I can think of

5.0

27 Nov 2022

Good company

Utility locator

Recommend

CEO approval

Business outlook

Pros

Great benefits and wage, great support from management, good communication

Cons

Poor work life balance , huge amount of hours

Viewing 1 - 3 of 61 Reviews

Jobs at One Call Concepts

Customer Service Representative

Customer Service Representative – Inbound Calls Only, NO SALES – PERMANENT

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Good

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