Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"it's okay great pay and commission based and hours" ((in 27 reviews)); "Great people and fun environment." ((in 17 reviews)); "Commission is good if you work for it" ((in 16 reviews)); "Good benefits if you last 90 days." ((in 12 reviews)); "Flexible schedules and very diverse." ((in 12 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 33 reviews)); "Supervisors don't know much about the products/services/updates" ((in 17 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 10 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews)); "Be sure that whatever client you end up working for has effective leadership." ((in 6 reviews))

What are employees saying about OneTouch Direct redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct redundancy and their outlook for job security at OneTouch Direct in 2026.

Skip to content Skip to footer

Notifications

OneTouch Direct

OneTouch Direct Reviews

Compare reviews

2.7

35% would recommend to a friend

(384 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Ratings by category

3.3

Diversity and inclusion

2.8

Work/Life balance

2.6

Culture and values

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

384 reviews

5.0

23 July 2025

Unique Culture

Sales agent

Recommend

CEO approval

Business outlook

Pros

Unique workplace like no other

Cons

No cons at all, really like the work environment

OneTouch Direct Response

10mo

Thank you for your positive feedback! We’re glad to hear that your time at OneTouch Direct left a strong impression and that you enjoyed our unique culture and work environment. While your time with us may have been brief, we’re grateful for your contributions and are thrilled that your experience was a positive one. We wish you continued success in your career journey and hope you carry great memories from your time with us!

5.0

25 Feb 2025

Amazing place to work

Customer service representative

Recommend

CEO approval

Business outlook

Pros

It’s a very fun and great office to work at, you definitely have space to grow very fast if you do your job.

Cons

I don’t think there are any cons.

5.0

1 Aug 2024

Great work experience

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

From the different shift options and call center locations to the pay it’s definitely a fresh start!

Cons

No known cons at the time

Viewing 1 - 3 of 384 Reviews

Jobs at OneTouch Direct

Customer Service Representative - Remote

San Antonio, TX

USD 26K - USD 286K /yr

(Employer provided)

View job

Chat Customer Support Representative - AT&T

Tampa, FL

USD 30K - USD 50K /yr

(Employer provided)

View job

Call Center Sales and Customer Support Agent - T-Mobile - 6/9

Tampa, FL

USD 30K - USD 65K /yr

(Employer provided)

View job

Call Center Sales Agent Hiring Event - Verizon

Tampa, FL

USD 30K - USD 70K /yr

(Employer provided)

View job