One of the best things about working for PCM is how friendly my colleagues and management are, everyone is willing to help each other.
PCM are great at recognising their employees’ strengths and promoting employees internally. To know that there is progression within your role gives you something to work toward and a great sense of achievement when you are recognised for a promotion.
Cons
Occasionally dealing with irate drivers over the phone
This is a company that truly cares about it's employees. I've been with the company for over 2 and a half years at this point and I would not consider leaving. They pay over the living wage, and in fact have recently spoken with our employee forum group about the cost of living crisis, and the results of the meeting resulted in a company wide raise to ensure that employees were taken care of during this time.
Cons
The main negative of working here is that you do have to deal with angry people on the phone from time to time due to the nature of our work.