Peckham Reviews

They worked with me to build a schedule that worked for me as I transitioned from full-time to part-time.

Supportive Learning Environment: Peckham provides a very welcoming atmosphere for interns, especially those new to IT support. Supervisors and senior technicians are approachable, patient, and willing to explain processes in detail. Hands-On Experience: You get real-world exposure to help desk operations — troubleshooting hardware/software issues, managing tickets, assisting with account setups, and learning how to communicate effectively with end users. Strong Mission and Culture: Peckham’s inclusive work culture stands out. The company emphasizes empowerment, diversity, and professional growth. It’s a great environment for someone looking to build confidence and skills in a team-focused setting. Flexible and Understanding Management: The leadership is generally accommodating with scheduling, especially for students balancing classes or certifications. Resume-Building Opportunity: The experience provides a solid foundation in IT support practices, technical documentation, and customer service that’s valuable for future help desk or IT technician roles.