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      PerfectServe

      Engaged employer

      PerfectServe Reviews

      4.3

      92% would recommend to a friend

      (288 total reviews)
      avatar

      Guillaume Castel

      98% approve of CEO

      93% positive business outlook

      PerfectServe has an employee rating of 4.3 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      288 reviews
      5.0
      16 June 2026

      A meaningful career for anyone who wants their work to save lives.

      Senior customer success advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

      Cons

      Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

      avatar
      PerfectServe Response
      4d
      This is an incredibly thoughtful review! Thanks so much for taking the time to write it, and thanks a million times over for your many contributions to the company and the customers we serve. Feedback duly noted about leadership communication—it's one of the areas we're always focused on, and it never hurts to find ways to be better.
      5.0
      22 Apr 2026

      Meaningful Healthcare Work with Flexibility and Strong Culture

      Practice consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong team relationships and approachability Meaningful healthcare impact Remote based Opportunities for cross-functional collaboration Skill building beyond the strict job description Company growth with a values driven culture Flexibility

      Cons

      Career clarity - fewer defined promotion paths that depend heavily on timing. Strong team culture with growth opportunities, but unclear promotions Compensation is fairly market-aligned, not premium. Potential for being underpaid for scope

      avatar
      PerfectServe Response
      2w
      Thanks so much for taking time to leave a review! The team that implements our practice customers does INCREDIBLE work, and people like you are a reason why. We'll take your suggestions under advisement as we think of ways to keep this team happy and engaged.
      5.0
      15 Apr 2026

      A Rare Company That Truly Supports Its People and Its Mission

      Manager, customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      I genuinely and passionately believe in this company. PerfectServe truly cares about its employees, not just in words, but in action. Leadership actively listens to real employee feedback and makes thoughtful, data‑driven policy decisions based on it. There is a strong sense that people matter here. What also sets PerfectServe apart is its deep respect for the entire clinical ecosystem. Nurses and the broader patient care team are clearly not an afterthought; the mission consistently reflects an understanding of frontline clinical realities and the importance of supporting care teams holistically. On top of that, the people are exceptional, smart, collaborative, driven by a shared purpose, and are just good, kind people.

      Cons

      External hires can struggle to learn their complex platforms.

      avatar
      PerfectServe Response
      2mo
      Hello there! Thanks so much for this really, really thoughtful review. Two things you said really resonate: - People matter at PerfectServe - We respect the whole clinical ecosystem Honestly, if other people just knew those two things about us, we'd be thrilled! Our people are our lifeblood, and so are the customers we serve—and that includes everyone from doctors and nurses to respiratory therapists, chaplains, pharmacists, security personnel, and so many other important roles. It's a team effort, and we want all of them to be involved!
      Viewing 1 - 3 of 288 Reviews
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      ReviewsPerfectServe reviews

      Glassdoor has 293 PerfectServe reviews submitted anonymously by PerfectServe employees. Read employee reviews and ratings on Glassdoor to decide if PerfectServe is right for you.