Does PhotoFax pay their employees well?

According to anonymously submitted Glassdoor reviews, PhotoFax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at PhotoFax. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at PhotoFax?

65% of PhotoFax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PhotoFax 2.5 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at PhotoFax?

Private Investigator (35) , Investigator (11) , Surveillance Investigator (7) , Field Agent (3) , Surveillance Agent (3) , Agent (2) , Fraud Investigator (2)

What are the pros of working at PhotoFax according to real employee reviews?

"Good pay, Always busy, always something new" ((in 15 reviews)); "Case managers are great at working with you and having your back when needed." ((in 6 reviews)); "Additionally the managers have one on one meetings where employees are able to speak candidly about any issues." ((in 4 reviews)); "The training was good and I enjoyed it." ((in 4 reviews))

What are the cons of working at PhotoFax according to real employee reviews?

"long hours and sometimes long drive times to cases can make for up to a 14 hour day." ((in 7 reviews)); "Every surveillance investigator position, including this one, can have long hours and stressful periods." ((in 5 reviews)); "Incredibly poor work/life balance as a result of pushy clients and eager to please management" ((in 4 reviews)); "No set schedule" ((in 3 reviews))

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PhotoFax

PhotoFax Reviews

3.5

65% would recommend to a friend

(102 total reviews)

Karen DeBoer

82% approve of CEO

58% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.5

Compensation and benefits

3.4

Culture and values

3.4

Senior management

3.3

Career opportunities

2.5

Work/Life balance

PhotoFax has an employee rating of 3.5 out of 5 stars, based on 102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PhotoFax employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

102 reviews

5.0

22 Oct 2025

Understanding Managers

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

You work both in teams and alone. Everything is expensed for you. You gain valuable skills.

Cons

Sometimes cases can put you in uncomfortable conditions that you have to navigate on the go.

5.0

4 June 2024

Great place to work.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

They allow flexible hours and great culture.

Cons

Not really any cons, phones get busy sometimes.

5.0

20 Oct 2023

Hard & Rewarding Job

Private investigator

Recommend

CEO approval

Business outlook

Pros

- Company Vehicle - Good Pay - Interesting Career

Cons

- Long Hours - Long Commutes - Expense Reports -Reimbursement Reports - Report Writing

Viewing 1 - 3 of 102 Reviews

Jobs at PhotoFax