4.0
19 Aug 2016
Recommend
CEO approval
Business outlook
Pros
Company provides TOP tier solutions for companies utilizing or needing Call Center Technology. Management and IT department are Subject Matter Experts in call centers and CRMs. Management assists in preparing SOWS, statements of work, on large opportunities. No micro-management.
Cons
Sometimes difficult for sales people to keep up with the multiple product lines. All products offer some advantages to end customer but for sales to become Experts it takes a lot research.