Question 1

Does ProtoCall Services pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, ProtoCall Services employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ProtoCall Services. This rating has decreased by 5% over the last 12 months.

Question 2

How satisfied are employees working at ProtoCall Services?

Accepted Answer

53% of ProtoCall Services employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ProtoCall Services 3.1 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

Question 3

What are the top reviewed jobs at ProtoCall Services?

Accepted Answer

Clinical Specialist (29), Crisis and Access Specialist (26), Crisis Counselor (18), Care Associate (10), Clinical Specialist II (5), Counselor (4), Call Taker (3), CAS (2), Senior Clinical Specialist (2), Senior Crisis and Access Specialist (2)

Question 4

What are the pros of working at ProtoCall Services according to real employee reviews?

Accepted Answer

"Remote position and decent pay" ((in 14 reviews)); "Benefits are great." ((in 13 reviews)); "Friendly coworkers who want to be there for you." ((in 11 reviews)); "Training is thorough and you will receive intensive support as you move to taking live calls." ((in 11 reviews)); "Great people" ((in 11 reviews))

Question 5

What are the cons of working at ProtoCall Services according to real employee reviews?

Accepted Answer

"Leadership was the biggest concern." ((in 6 reviews)); "Taking time off is a nightmare." ((in 5 reviews)); "This work is extremely fast paced, high volume, and high stress." ((in 3 reviews)); "You earn PTO, but it's hard to get it approved." ((in 3 reviews)); "There is a sense of lack of diversity and inclusion as well." ((in 3 reviews))

ProtoCall Services

ProtoCall Services Reviews

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Great pay and supportive environment, but very stressful work

Great work-from-home options but benefits need improvement

Supportive environment with high-stress crisis work

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