Does Residence Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Residence Inn employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Residence Inn. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Residence Inn?

43% of Residence Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Residence Inn 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Residence Inn?

Front Desk Agent (74) , Front Desk Receptionist (35) , Night Auditor (24) , Housekeeper (21) , Night Auditor/Front Desk Agent (18) , Guest Service Agent (11) , Front Desk Associate (10) , Operations Manager (9) , Guest Service Representative (8) , Sales Coordinator (8) , Assistant General Manager (7) , Breakfast Attendant (7) , Front Desk (7) , Front Desk Supervisor (7) , General Manager (7)

What are the pros of working at Residence Inn according to real employee reviews?

"Good benefits and very easy going people" ((in 25 reviews)); "Good coworkers and discounts on hotels" ((in 14 reviews)); "Great people to work with!" ((in 14 reviews)); "Staff is friendly and awesome!" ((in 9 reviews)); "Nice work environment at nice hotel" ((in 9 reviews))

What are the cons of working at Residence Inn according to real employee reviews?

"Low pay and dealing with guests can sometimes be a nightmare." ((in 36 reviews)); "Poor management, push to get memberships, deal with difficult guests for long periods of time" ((in 36 reviews)); "Long hours and lots of staffing challenges" ((in 10 reviews)); "Poor leadership" ((in 5 reviews)); "High turnover, favoritism, late checkouts" ((in 4 reviews))

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Residence Inn

Part of Marriott International

Residence Inn Reviews

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3.1

43% would recommend to a friend

(438 total reviews)

Jun Luna

44% approve of CEO

39% positive business outlook

Ratings by category

3.2

Diversity and inclusion

2.8

Culture and values

2.8

Work/Life balance

2.8

Senior management

2.7

Compensation and benefits

2.6

Career opportunities

Residence Inn has an employee rating of 3.1 out of 5 stars, based on 438 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Residence Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

438 reviews

5.0

5 June 2026

Gooding Starting Career

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good pay, nice company. I would work for them again.

Cons

Limited promotion opportunities. However, if you're just starting out your career, I would recommend working here.

5.0

1 Apr 2026

kitchen cook with great leadership and growth potential

Cook

Recommend

CEO approval

Business outlook

Pros

flexible scheduling great managers PTO

Cons

no cons for my position

5.0

6 Mar 2026

Good Part time job

Hotel houseman

Recommend

CEO approval

Business outlook

Pros

Regular hours and the work is essentially the same each day

Cons

Partially outdoor job and short staffed.

Viewing 1 - 3 of 438 Reviews

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Jobs at Residence Inn

Front Desk Agent

McDonough, GA

USD 26K - USD 32K /yr

Guest Service Agent - 3-11pm shift required

Brookhaven, DeKalb, GA

USD 16 - USD 19 /hr

(Employer provided)

View job