Ruby Reviews

2.4

25% would recommend to a friend

(432 total reviews)

Erin Turley

4% approve of CEO

21% positive business outlook

Ruby has an employee rating of 2.4 out of 5 stars, based on 432 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ruby employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

432 reviews
5.0
5 July 2024

Good company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great pay, Great benefits, Work from home

Cons

Short breaks and Bad managers

avatar
Ruby Response
1y
Thank you for taking the time to share your experience working at Ruby. We are glad to hear you are enjoying your time with us! We strive to provide employees with a balanced workday and leverage technology to ensure breaks are allocated adequately throughout their shifts. In addition to scheduled breaks, our adherence expectations allow for unexpected personal matters that may arise throughout the day. Employees have an additional twenty-eight minutes on a standard eight-hour shift that they can leverage as needed. Our leadership team values 360-degree feedback and provides numerous voice-of-the-employee channels, such as our Ask Me Anything forum and Office Hours, available with all department leaders. As a current employee, we would love the opportunity to hear your feedback. To facilitate feedback loops, we have a transparent reporting structure available via Ruby Life that can be leveraged to determine the best leader to meet with. We encourage you to contact a leader of your choice to discuss your feedback further.
5.0
1 Feb 2024

Front desk

Recommend
CEO approval
Business outlook

Pros

flexible hours good pay good travel amount great enviorment

Cons

usually overworked far from home not a lot of time for break

avatar
Ruby Response
2y
We are glad to hear you enjoyed your time at Ruby. Since March 2020, we transitioned to a primarily work from home model, which eliminates the need to commute! We appreciate your service to Ruby and our small business customers. We wish you the best on your current and future career endeavors.
5.0
16 Nov 2023

Good

Recommend
CEO approval
Business outlook

Pros

Good Pay Achievable Quota Daily meeting

Cons

Management, bought out by PE firm and things changed

avatar
Ruby Response
2y
Thank you so much for the 5 star review!
Viewing 1 - 3 of 432 Reviews

Glassdoor has 437 Ruby reviews submitted anonymously by Ruby employees. Read employee reviews and ratings on Glassdoor to decide if Ruby is right for you.