SMG Reviews

3.3

62% would recommend to a friend

(104 total reviews)
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Katie Streeter Hurle

94% approve of CEO

59% positive business outlook

SMG has an employee rating of 3.3 out of 5 stars, based on 104 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SMG employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

104 reviews
5.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The company overall has a great ethos and really puts it's people first. Wonderful values that they stick to and regularly refer back to. They're extremely open and are so transparent with the business performance and strategies. Fantastic benefits.

Cons

It's a very fast paced environment which although I enjoy, definitely doesn't suit everyone. The bonus structure is also a little infuriating.

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SMG Response
3mo
We’re proud to hear you describe us as an 'incredible company'. Putting our people first isn’t just a line for us - it’s central to how we operate. It’s great to know our values, transparency around performance, and the way we share strategy are landing in the way we intend. And we’ll always take 'fantastic benefits' as a win! You’re right that we move at pace. SMG is ambitious and growing, and that creates a high-energy environment that won’t be for everyone. We try to be upfront about that, while also making sure people feel supported to succeed within it. On the bonus structure - thank you for calling it out. Feedback like this is important. We regularly review how we reward and recognise our people to ensure it’s fair, motivating and aligned to our ambitions. We’ll continue to listen and evolve where needed. Appreciate you taking the time to share your experience.
5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

More opportunities for personal development at a junior level Strong leadership and ambition for the future Strong team culture and environment to succeed Innovative business that is constantly growing

Cons

Growing pains can be felt while moving and adapting so quickly

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SMG Response
3mo
Thank you for such a thoughtful review - and for being part of SMG for over a decade. We’re especially pleased to hear you call out our ambition, leadership and team culture. Building an environment where people can grow, particularly at junior levels, is something we care deeply about. Seeing that recognised is brilliant. You’re also right about the pace. We are moving quickly – evolving, expanding and challenging ourselves as we grow. That momentum creates opportunity, but it can also bring growing pains. We don’t shy away from that. Our focus is on scaling in a way that protects what makes SMG special: strong leadership, clear ambition and a culture where people can succeed. Thanks again for taking the time to share your experience - and for continuing to help shape what comes next.
5.0
12 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The people are really easy to work with and has great culture.

Cons

Slow growth. Promotions don't happen internally

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SMG Response
4mo
Thank you for taking the time to share such positive feedback about your experience at SMG. It’s great to hear that the people and culture stood out for you -that’s something we care deeply about and work hard to protect as we grow. We also appreciate your honest perspective on progression and internal promotion. Creating clear, fair career pathways and developing talent from within is an important focus for us. As the business has evolved, there have been times where external hires were made to bring in specific experience, but we recognise how important it is to balance this with strong internal development and progression opportunities. We’re continuing to invest in learning, development and clearer role frameworks to support internal mobility and help people understand what progression looks like at SMG. Feedback like this is valuable in shaping how we approach that going forward. Thank you again for sharing your experience!
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Glassdoor has 106 SMG reviews submitted anonymously by SMG employees. Read employee reviews and ratings on Glassdoor to decide if SMG is right for you.