Does Secret Recipe pay their employees well?

According to anonymously submitted Glassdoor reviews, Secret Recipe employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Secret Recipe. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Secret Recipe?

69% of Secret Recipe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Secret Recipe 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Secret Recipe?

Waitress (18) , Service Crew (16) , Barista (8) , Server/Waiter (8) , Server/Waitress (8) , Cashier (7) , Kitchen Staff (6) , Kitchen Helper (5) , Part Time Service Crew (5) , Supervisor (5) , Assistant Supervisor (4) , Customer Service (4) , Executive (4) , Floor Staff (3) , Kitchen Crew (3)

What are the pros of working at Secret Recipe according to real employee reviews?

"Friendly colleagues and manageable workload" ((in 14 reviews)); "the pay is a good amount for a part time job" ((in 7 reviews)); "Some staff were friendly" ((in 5 reviews)); "Good working environment." ((in 5 reviews)); "Did not have free meal like another food and beverage businesses." ((in 5 reviews))

What are the cons of working at Secret Recipe according to real employee reviews?

"low salary, some customer hard to serve" ((in 10 reviews)); "Horrible management in my shop, no training and no thankyou ever." ((in 7 reviews)); "Barely much benefits" ((in 6 reviews)); "Work life balance is lip service." ((in 5 reviews)); "Need to hire more staff to cover busy hours" ((in 3 reviews))

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Secret Recipe

Secret Recipe Reviews

3.1

69% would recommend to a friend

(198 total reviews)

55% positive business outlook

Ratings by category

3.3

Diversity and inclusion

3.2

Career opportunities

3.0

Culture and values

2.8

Compensation and benefits

2.7

Work/Life balance

2.5

Senior management

Secret Recipe has an employee rating of 3.1 out of 5 stars, based on 198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secret Recipe employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

198 reviews

5.0

3 Jan 2020

Waiter

Customer service assistant

Recommend

CEO approval

Business outlook

Pros

The boss was very polite and understanding

Cons

There aren’t any. I enjoyed working very much

5.0

8 Feb 2026

learn a lot

Kitchen helper

Recommend

CEO approval

Business outlook

Pros

good place ro gain experience

Cons

not enough stuff to cover shift when a lot of customer

5.0

25 Jan 2026

Good

Kitchen helper food packer

Recommend

CEO approval

Business outlook

Pros

Nice work environment very good

Cons

All good nothing wrong best

Viewing 1 - 3 of 198 Reviews

Jobs at Secret Recipe

Data Entry ( Fresh Graduates)

Logistics Clerk (IMMEDIATE HIRING)

Warehouse Coordinator (Immediate Hiring)