Does Service Alternatives pay their employees well?

According to anonymously submitted Glassdoor reviews, Service Alternatives employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Service Alternatives. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Service Alternatives?

61% of Service Alternatives employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Service Alternatives 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Service Alternatives?

Case Manager (6) , Direct Support Professional (DSP) (4) , Program Manager (3) , Administrative (2) , BISS (2) , Behavioral Intervention Specialist (2) , Employment Specialist (2) , Residential Coordinator (2)

What are the pros of working at Service Alternatives according to real employee reviews?

"SA supports developmentally disabled adults, so you're doing a great service to the community and helping people at the same time." ((in 4 reviews)); "Flexible hours" ((in 3 reviews))

What are the cons of working at Service Alternatives according to real employee reviews?

"Major corners were cut in my training." ((in 6 reviews)); "Bad Management, Communication." ((in 4 reviews)); "Pay and benefits could be better." ((in 3 reviews))

What are employees saying about Service Alternatives redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Service Alternatives redundancy and their outlook for job security at Service Alternatives in 2026.

Service Alternatives Reviews

3.5

61% would recommend to a friend

(67 total reviews)

Belinda Kindschi

89% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (67 reviews)

Service Alternatives has an employee rating of 3.5 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Alternatives employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

67 reviews

5.0

22 Mar 2025

Great job

Case manager

Recommend

CEO approval

Business outlook

Pros

Loved this job and loved watching people succeed.

Cons

Not the best pay but great benefits

Service Alternatives Response

1y

Thank you for your review. Thank you for your work helping people succeed!

5.0

24 July 2024

A job with purpose

Employment specialist/job coach

Recommend

CEO approval

Business outlook

Pros

Some of the best reasons to work for Service Alternatives is you get to help people with barriers/disabilities and help them find work/integrate into their community or help them in their home depending on your position. You get to work with a team that has great open door policy, has great benefits, free life insurance from the company for as long as you work there, FSA, 401k, they have pet insurances, you get paid by the mile when you drive, they have programs for kids in college, excellent maternity leave and are very flexible when it comes to call outs because life happens. Has great support from team mates and your managers. You get months of training and shadowing your other team mates, SA does not throw you ‘to the wolves’ so to speak. They make sure you are armed with your tools and information when entering the field. The company makes sure you feel comfortable with supporting your clients.

Cons

Some of the downsides for working for Service Alternatives, is because we are government funded, raises or pay increases are very rare. If you get promoted that comes with a pay increase but if you’re expecting pay to increase with your years of service that is not applicable in this field. Sometimes the clients can provide challenges, and can be overwhelming if employees don’t speak to their team or managers for support and ideas. When you first start in this field, you are given an over abundance of information and it can feel overwhelming at first. This job is not a remote job, you do have to go to your clients jobs, or go out into the community and talk to businesses.

Service Alternatives Response

1y

Thank you for taking the time to provide such a thorough balanced review and a snapshot into work as a job coach. We share in the value of work opportunities for all individuals and thank you for your contributions to the team and our communities. We will continue to strive to offer competitive benefits, advocate with government agencies for fully funded services and continue work towards agency goals of competitive pay increases. We work hard to include a generous benefit package of flexible leave, development opportunities and more. Thank you!

5.0

2 July 2023

I love being here.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good co-workers, working with the clients is fun and rewarding. We do a lot of community activities, more than other companies. Management is open door. You can borrow leave.

Cons

Pay and benefits could be better.

Service Alternatives Response

1y

Thank you for sharing the fun and rewarding experiences of this work! We are constantly assessing what we can offer in our benefits package and recently added a preferred holiday for all employees. Thank you for your review!

Viewing 1 - 3 of 67 Reviews

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