Does ServiceMac pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceMac employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceMac. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ServiceMac?

75% of ServiceMac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceMac 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at ServiceMac?

Manager (5) , Service Desk Technician (4) , Risk Analyst (3) , Anonymous (2) , Associate (2) , Collections Specialist (2) , Customer Advocate Specialist (2) , Customer Resolution Specialist (2) , Financial Reporting Analyst (2)

What are the pros of working at ServiceMac according to real employee reviews?

"Pay was good" ((in 4 reviews)); "Work from home, collaborative team." ((in 4 reviews)); "site for only one day, and most of my full week of mandatory training was online." ((in 3 reviews))

What are the cons of working at ServiceMac according to real employee reviews?

"Sometimes effective communication lacks due to the process not being as streamlined" ((in 3 reviews))

What are employees saying about ServiceMac redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceMac redundancy and their outlook for job security at ServiceMac in 2026.

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ServiceMac

ServiceMac Reviews

4.0

75% would recommend to a friend

(51 total reviews)

Robert Caruso

87% approve of CEO

76% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Diversity and inclusion

3.9

Work/Life balance

3.7

Career opportunities

3.6

Culture and values

3.6

Senior management

ServiceMac has an employee rating of 4.0 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceMac employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

51 reviews

5.0

17 June 2026

skilled colleagues who make learning easier

Service desk technician

Recommend

CEO approval

Business outlook

Pros

Supportive and skilled coworkers who are willing to help

Cons

Growing company means processes continue to evolve and improve

5.0

9 June 2026

versatile team culture focused on problem-solving

Service desk technician

Recommend

CEO approval

Business outlook

Pros

Clear processes that help manage high-volume support

Cons

Variety of issues helps strengthen adaptability

5.0

2 June 2026

prosperity through consistent improvement

Service desk technician

Recommend

CEO approval

Business outlook

Pros

Helpful leadership and approachable coworkers

Cons

High ticket volume helps strengthen prioritization and multitasking skills

Viewing 1 - 3 of 51 Reviews