ServiceNow Reviews

4.1

81% would recommend to a friend

(5,669 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
5.0
16 Nov 2025
Recommend
CEO approval
Business outlook

Pros

great career development opportunities very good manager vibe well with team mates, inclusive working environment solid work life balance flexibility of working from home organizational changes happen at a good pace to keep things fresh good job stability, no mass layoffs (yet) due to AI

Cons

compensation could be more competitive with market rate

5.0
29 Sept 2025
Recommend
CEO approval
Business outlook

Pros

A lot of time and effort is put into on boarding. The support a new person gets is fantastic.

Cons

This company has spoiled me for all others.

Viewing 1 - 3 of 5,669 Reviews

Glassdoor has 6,602 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.