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      ServiceRocket

      Engaged employer

      ServiceRocket Reviews

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      4.5

      90% would recommend to a friend

      (183 total reviews)
      avatar

      Rob Castaneda

      94% approve of CEO

      76% positive business outlook

      Ratings by category

      4.8

      Diversity and inclusion

      4.7

      Culture and values

      4.6

      Work/Life balance

      4.4

      Senior management

      4.2

      Compensation and benefits

      4.2

      Career opportunities

      ServiceRocket has an employee rating of 4.5 out of 5 stars, based on 183 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceRocket employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      183 reviews
      5.0
      28 Apr 2025

      Great workplace

      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great flexibility with remote work - The manager had lots of trust and gave good autonomy - Opportunity to work on a variety of projects

      Cons

      - Not a great team culture - Internal processes and tooling are a mess - Little growth opportunities

      5.0
      18 Aug 2023

      Inspirational Leadership and a United Team

      New business development - emerging markets
      Recommend
      CEO approval
      Business outlook

      Pros

      A great place to work, so much so that I have joined twice and wouldn't discount a third time. In Rob Castaneda you have a visionary leader who makes sure the whole company shares in the goals of the company but just as important the rewards as well. Given the global nature of the business there is is also the opportunity to move locations if a vacancy exists and a company focus on fostering an aspirational outlook, and developing its staff to fulfill their personal objectives both work-wise but just as importantly health-wise.

      Cons

      ServiceRocket suffers with the same challenge that many businesses do post the Covid era. Many people working from home while it is attractive negates the value of being in an office where you can learn by osmosis of colleagues. ServiceRocket has addressed this better than most with its strong emphasis on engaging everyone in company wide communications.

      5.0
      16 Mar 2023

      Good Company

      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance good team cohesion and management

      Cons

      All good, nothing to improve

      Viewing 1 - 3 of 183 Reviews
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      ReviewsServiceRocket reviews

      Glassdoor has 195 ServiceRocket reviews submitted anonymously by ServiceRocket employees. Read employee reviews and ratings on Glassdoor to decide if ServiceRocket is right for you.