Shieldpay Reviews

3.2

56% would recommend to a friend

(70 total reviews)

Peter Janes

59% approve of CEO

48% positive business outlook

Shieldpay has an employee rating of 3.2 out of 5 stars, based on 70 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shieldpay employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

70 reviews
5.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Industry-Leading Flexibility: The trust at Shieldpay is a step ahead of almost any other firm I’ve seen. Management truly understands that life happens. Whether it’s school drop-offs, pickups, or last-minute childcare hurdles, they make it work. In a regulated environment, this level of autonomy is rare and incredibly valued. Empowerment: You are trusted to do your job where and when you want. There is no micromanagement regarding "bums in seats," which fosters a very mature working environment. Transparency: Leadership has made a genuine effort to be honest about the direction of the company and the state of the industry. I’ve read some of the recent comments here and, honestly, I feel they are a bit unfair.We are in an incredibly difficult economic climate right now—one where businesses much larger and more established than Shieldpay are struggling. It’s important to have some perspective. While no company is perfect, Shieldpay has tried to be honest with us. The flexibility here isn't just a perk; it’s a core part of the culture that management works hard to protect, even when things are tough.

Cons

Market Pressures: Like any company in this space right now, we aren't immune to the broader economic climate. This can lead to periods of high pressure and uncertainty as the business navigates external headwinds.

5.0
6 Sept 2024
Recommend
CEO approval
Business outlook

Pros

The market is going in such a way that our products and service is adding significant value to clients.

Cons

The fast paced environment is not for everyone. There is a lot of change and this can be a challenge.

avatar
Shieldpay Response
1y
Thank you for taking the time to share your feedback. We're thrilled to hear that you recognise the value our products and services bring to our clients — that’s something we’re incredibly proud of. We understand that the fast-paced environment and constant change can be challenging for some, and we're committed to supporting our team through these transitions. As we continue to grow and adapt to market needs, we aim to maintain a balance where our people feel empowered and supported while navigating change. Your feedback is appreciated, and we’ll continue working to make sure our workplace evolves in a way that supports everyone’s success. Thanks again for being part of our journey!
5.0
1 Aug 2024

Great employer

Recommend
CEO approval
Business outlook

Pros

Shieldpay is at a really cool position at the moment, with around 100 employees and a real culture for pushing forward, you really feel like you're able to contribute to a company that is doing well. The benefits are superb and the people are lovely.

Cons

There are still a few teething problems with the company being young in software delivery, but it is improving week on week.

Viewing 1 - 3 of 70 Reviews

Glassdoor has 76 Shieldpay reviews submitted anonymously by Shieldpay employees. Read employee reviews and ratings on Glassdoor to decide if Shieldpay is right for you.