Does Smallcakes pay their employees well?

According to anonymously submitted Glassdoor reviews, Smallcakes employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at Smallcakes. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Smallcakes?

41% of Smallcakes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smallcakes 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Smallcakes?

Baker (16) , Sales Associate (11) , Baker/Cake Decorator (6) , Sales Associate/Cashier (6) , Cashier (5) , Customer Service Representative (5) , Bakery Manager (3) , Front End Cashier (3) , Assistant Manager (2) , Bakery Clerk (2) , Customer Service Associate (2) , Front Counter (2) , Front Counter Staff (2) , Manager (2) , Store Manager (2)

What are the pros of working at Smallcakes according to real employee reviews?

"Nice Coworkers, Fun making cupakes" ((in 9 reviews)); "Flexible Hours and Consistent Pay" ((in 4 reviews)); "It's a Great work environment." ((in 4 reviews)); "Owners genuinely care about their employees" ((in 4 reviews)); "The people are nice." ((in 4 reviews))

What are the cons of working at Smallcakes according to real employee reviews?

"processed items, so there was never an exchange of knowledge for my low pay." ((in 15 reviews)); "Poor management, lies, talking behind their employees backs constantly, unorganized." ((in 8 reviews)); "The owners have four locations with no managers, so they spread themselves thin" ((in 4 reviews)); "Trouble with staffing, was put alone on second shift ever with only 1 day of training" ((in 4 reviews)); "No benefits, store was always on the verge of going under" ((in 3 reviews))

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Smallcakes

Smallcakes Reviews

3.2

41% would recommend to a friend

(110 total reviews)

Deanna Johnson

22% approve of CEO

24% positive business outlook

Smallcakes has an employee rating of 3.2 out of 5 stars, based on 110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smallcakes employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.5 stars).

Reviews by job title

110 reviews

5.0

8 July 2025

Cake Decorator

Baker/cake decorator

Recommend

CEO approval

Business outlook

Pros

I enjoyed taking the reins on creativity for various projects. The managers were accommodating, professional, and communicative. Teamwork and collaboration are definite highlights.

Cons

I felt I reached a plateau and wanted more room for development and challenge.

5.0

15 Mar 2025

.

Catalog specialist

Recommend

CEO approval

Business outlook

Pros

family oriented, chill, nice environment, safe

Cons

boring, too quiet, by yourself

5.0

2 Dec 2024

Favorite Job Growing Up

Shift lead

Recommend

CEO approval

Business outlook

Pros

Doesn't open too early or close too late. Good job for while you are still in school

Cons

Pay is not as high as other food service jobs

Viewing 1 - 3 of 110 Reviews

Jobs at Smallcakes

Bakery Customer Service Associate

Cupcake / Cake Baker / Decorater

Front of House Team Member

Sr Baker and cake decorator