Does SmartSearch pay their employees well?

According to anonymously submitted Glassdoor reviews, SmartSearch employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SmartSearch. This rating has decreased by 26% over the last 12 months.

How satisfied are employees working at SmartSearch?

54% of SmartSearch employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SmartSearch 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at SmartSearch?

Customer Success Executive (7) , Account Executive (4) , Market Engagement Executive (4) , Business Support Assistant (3) , Customer Success (3) , Sales Development Representative (SDR) (3) , Senior Business Support Assistant (3) , Accounts Assistant (2) , Customer Success Manager (2)

What are the pros of working at SmartSearch according to real employee reviews?

"Great atmosphere and culture" ((in 7 reviews)); "It’s lovely to work alongside teams who are collaborative and who want to succeed together." ((in 6 reviews)); "Friendly and approachable Directors and staff in general" ((in 5 reviews)); "Great people to work with" ((in 5 reviews)); "Caring management and directors" ((in 5 reviews))

What are the cons of working at SmartSearch according to real employee reviews?

"The car park is too small, but ample free parking on the public roads around it." ((in 4 reviews)); "Car parking is on a first come first served basis, with more employees that drive than spaces, but they are trying to put in place schemes to help with this." ((in 3 reviews)); "although the commission and additional perks do bump this up" ((in 3 reviews))

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SmartSearch

SmartSearch Reviews

3.4

54% would recommend to a friend

(65 total reviews)

51% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.5

Work/Life balance

3.2

Culture and values

3.1

Senior management

3.1

Career opportunities

2.9

Compensation and benefits

SmartSearch has an employee rating of 3.4 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmartSearch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

65 reviews

5.0

22 Dec 2025

Great place to be at

Senior account executive

Recommend

CEO approval

Business outlook

Pros

Very little working over hours Really supportive team Good incentives Good progression opportunities

Cons

Car parking Nothing else I can think of

SmartSearch Response

1mo

Thank you for taking the time to share your experience—we’re really pleased to hear that you’ve enjoyed your time at SmartSearch so far.

5.0

19 Dec 2025

Excellent Opportunities

Customer success manager

Recommend

CEO approval

Business outlook

Pros

- Great people - Excellent opportunities - Supportive environment - Good Benefits

Cons

- Genuinely haven't got any cons

SmartSearch Response

6mo

We’re really pleased to read your positive feedback! Many thanks for taking the time to share. Please do continue to give us feedback, as a business we always wish to make the good great and build on other areas of opportunity. Thanks again!

5.0

26 Mar 2025

Great Company

Senior sdr

Recommend

CEO approval

Business outlook

Pros

Great staff and office, lovely

Cons

Nothing bad to say to be honest

SmartSearch Response

11mo

Fantastic! The people are what make SmartSearch and we're glad you like the office too!

Viewing 1 - 3 of 65 Reviews

Jobs at SmartSearch

Business Analyst - Data

Data Governance Manager

Ilkley, England

GBP 33K - GBP 49K /yr

GBP 39K - GBP 44K /yr

(Glassdoor Est.)

View job

Partner Account Director

Ilkley, England

View job