Does Smartfrog pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartfrog employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Smartfrog. This rating has been stable over the past 12 months.

How satisfied are employees working at Smartfrog?

48% of Smartfrog employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartfrog 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smartfrog?

Customer Service Representative (2) , Customer Service Specialist (2)

What are the cons of working at Smartfrog according to real employee reviews?

"Yes, Management was aware of this but chose to do nothing about it." ((in 2 reviews))

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Smartfrog

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Smartfrog Reviews

Compare reviews

3.0

48% would recommend to a friend

(19 total reviews)

Charles Fraenkl

43% approve of CEO

46% positive business outlook

Ratings by category

3.1

Work/Life balance

2.9

Diversity and inclusion

2.9

Career opportunities

2.7

Senior management

2.7

Compensation and benefits

2.6

Culture and values

Smartfrog has an employee rating of 3.0 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smartfrog employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

19 reviews

5.0

16 Aug 2021

awesome!

Customer service representative

Recommend

CEO approval

Business outlook

Pros

The company is very Flexible and understanding with your situation.

Cons

Doesnt regularize employees After a year Gives you another 1 Year contract.

5.0

8 June 2021

Great Team Nice Working Environment

Home based customer care agent

Recommend

CEO approval

Business outlook

Pros

Everyone is very welcoming and it's very easy to settle in. The team is also very supportive of each other. The company events are always great and there has been a good effort to maintain this in a virtual space during the past year and a bit. The team is also very diverse and it's great to meet people from different walks of life. Although it's a young company and things can change quickly, I've personally benefited very much from the overall stability provided.

Cons

Not always the easiest to develop new skills but the opportunities are definitely there

5.0

27 Aug 2020

Great Work Environment

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Nice people. Personable management and an opportunity for growth.

Cons

Not much job-benefits like corporate discounts or Yoga classes

Viewing 1 - 3 of 19 Reviews