Work-life balance doesn't really exist, and this is true across multiple departments. Expect to work weekends and sometimes later on weeknights. Vacations are not necessarily off-limits either. Work deadlines are not realistic, which has caused frustration among fellow employees, but there has been an effort from upper management to correct this as some of these deadlines are customer-driven. There has been significant employee turnover within the past year--upper management believes that this was for the better, but this has caused more harm than good.