Sun Life Reviews

4.1

82% would recommend to a friend

(69 total reviews)

78% positive business outlook

Sun Life has an employee rating of 4.1 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sun Life employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

69 reviews
5.0
20 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Clear and structured adjudication process Consistent application of policy rules Detailed file and medical review Professional and courteous staff Strong documentation and audit trail

Cons

Long decision and review timelines Limited transparency during the process Rigid interpretation of medical evidence High administrative burden for claimants Difficult to escalate or appeal decisions

Viewing 1 - 3 of 69 Reviews

Glassdoor has 81 Sun Life reviews submitted anonymously by Sun Life employees. Read employee reviews and ratings on Glassdoor to decide if Sun Life is right for you.