Inbound calls can be excessive a times, but with a solid team they're easy to tackle. Odd and uncomfortable calls will come in at some point, as it does for any call center line, especially with this company being geared towards romantic getaways. However, this is not a reflection on the company, just something that can happen anywhere and is best to prepare for! Not necessarily a con, but the hours tend to vary depending on the time of the year, which can be a negative for some.