TDCX Reviews

3.5

63% would recommend to a friend

(5,862 total reviews)
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Laurent Junique

76% approve of CEO

57% positive business outlook

TDCX has an employee rating of 3.5 out of 5 stars, based on 5,862 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TDCX employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

6K reviews
5.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Very engaging host, all information were distributed very well and the benefits are very enticing to engage with.

Cons

Some facilitators lacked some energy, could work on some delivery

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TDCX Response
2d
Thank you for taking the time to write. We're delighted to hear that you found our host engaging and that the information was well communicated, along with our benefits being appealing to you. We also appreciate your comment regarding facilitator delivery. If you'd like to share more about any specific concern, please connect with us at feedback.global@tdcx.com so we can understand and address the matter appropriately. By sending us an email to feedback.global@tdcx.com, you agree that you have given TDCX permission to contact you via your email address to address your concern.
5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Work with best team in other countries

Cons

training is not easy to communicate

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TDCX Response
2w
Thank you for the 5 star rating and for sharing your experience with us. We're glad to hear you enjoyed working with such a great international team, that collaborative spirit is something we're really proud of. We also appreciate your feedback on training, and will definitely take this into account. If you're open to sharing more, we'd love to hear from you at feedback.global@tdcx.com so we can understand what worked and what didn't. By sending us an email to feedback.global@tdcx.com, you agree that you have given TDCX permission to contact you via your email address to address your concern.
5.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Modern, comfortable office environment with a professional atmosphere Friendly colleagues and a generally collaborative team culture Exposure to global clients and well-known brands builds valuable experience Good starting point for those early in their customer service or BPO career Multicultural workplace with plenty to learn from diverse teammates

Cons

Account instability projects can downsize or close unexpectedly, creating job insecurity Career advancement feels inconsistent promotions can appear to favor personal connections over actual performance

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TDCX Response
3w
Thank you for taking the time to share such thoughtful and balanced feedback. We're glad the office environment, the team, and the exposure to global clients have been meaningful parts of your experience. On the concerns you've raised, we hear you. Account changes are a reality of the BPO industry, but how we communicate them and how we support people through them is something we own, and your feedback is a useful reminder that we can keep doing better there. On career progression, the point about consistency and merit lands. Promotion decisions should be clear, fair, and grounded in performance, and where that isn't being felt, it's worth us understanding why. Your advice on salary transparency and merit-based progression is well taken. If you're open to it, we'd welcome the chance to understand your specific experience in more detail. You can reach us at feedback.global@tdcx.com whenever it suits you. We wish you all the best in whatever comes next. By sending us an email to feedback.global@tdcx.com, you agree that you have given TDCX permission to contact you via your email address to address your concern.
Viewing 1 - 3 of 5,862 Reviews

Glassdoor has 6,468 TDCX reviews submitted anonymously by TDCX employees. Read employee reviews and ratings on Glassdoor to decide if TDCX is right for you.