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Telmate Reviews

2.6

42% would recommend to a friend

(67 total reviews)

Richard Torgersrud

48% approve of CEO

38% positive business outlook

Telmate has an employee rating of 2.6 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Telmate employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

67 reviews
5.0
1 Dec 2021

Proud of the Product and the Company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Our Business Model was Different: End Customers First Our Products were technological firsts in the industry, too many to name Our Customer Service was number one and answered in Engish or Spanish Our Operations were honed, noted by world class uptime and people that took responsibility for their work. Our Marketing was cool and bright, but more importantly human, we knew who we served.

Cons

Telmate was bought. Hopfully, new merged company will keep the Telmate Edge and more importantly be oreinted customer first and in the field and not the office. Very driven business so if someone could not handle work first, life second they were not as rewarded and ofter just not a fit.

5.0
17 Aug 2017
Recommend
CEO approval
Business outlook

Pros

People. The people here are amazing. I have rarely met such a dedicated and devoted bunch of people in one place. Level of knowledge is very high and the willingness to learn and take on new challenges is ever present. Management listens to input from both above and below the current position. Perks, food several times a week, massage twice a week, a few other things, but in the end that is not what decides whether the place is a good work place or not. At the end of the day, it is a great place to work. I am excited to come to work every morning, I am excited to teach and learn from my colleagues. I really wish there were more companies like this.

Cons

I can't really think of any "cons". Like any other company there are things that could be improved. I don't think glass door is the place to air them. What I am thankful for is the fact that I can talk about any of these issues with the appropriate people without fear of being ignored or retribution, and those people listen. They actually listen.

5.0
6 June 2017
Recommend
CEO approval
Business outlook

Pros

As another reviewer noted I can only speak to my personal experience here at Telmate, but I must say first and foremost that it’s been extremely rewarding both personally and professionally. I know in the past there have been shady management requests for good reviews, but I’d like to state up front that I was not forced, coerced, encouraged or even asked to write a review. I’m not in management and I was never part of the hated in-crowd from past reviews. Though I was rarely personally affected, I do not deny that Telmate was previously plagued by many of the negative issues mentioned in other reviews. However, Telmate has been in *major* transition over the last 12 months and I’ve seen so many improvements that I couldn’t have even hoped for 2 years ago. The engineering department especially has done a 180 thanks largely to a major overhaul in leadership. When I started I was fortunate enough to be placed on a tight-knit, well-run team with an awesome manager and I think that made all the difference in my experience here in the early days. Now I would be happy to work on any engineering team - Telmate has a great bunch of smart, passionate and fun individuals. Not all our tech is sexy, but it is extremely diverse and offers many challenges and opportunities for learning, growth, and ownership. I’ve also found Telmate to be extremely family friendly. Some people work earlier or later hours to fit their family schedule. No one bats an eye if you need to pick up a sick kid from daycare or attend your child’s band recital. I have never been asked or expected to work weekends or late hours, or to sacrifice in any way my personal or family life. The worst I can say right now is that the current engineering management/leads are a little green and still working on how to become the perfectly-oiled machine that we’re all aiming for. The company recognizes this issue and is actively supporting these changes and the individuals working toward them. I have worked at Telmate for almost three years and I am still excited about my projects, my colleagues, and my career here. I greatly value the friendships and working partnerships I’ve formed at Telmate and I hope they will continue well into the future! * Talented and passionate individuals * Good camaraderie * Family friendly and flexible * 401K matching * Office location * Free food and drinks (and sometimes booze)

Cons

* Benefits are getting better but they're nothing to write home about * While newer management ramps up on how to mentor and coach you'll need to be more active in your own career development (though you should be active in that anyway...)

avatar
Telmate Response
9y
Thank you for taking the time to write this candid review. I know it takes valuable time to write such a detailed review. I also want to let you know how much I appreciate getting feedback that you feel things are moving in a positive direction. We have invested a lot of time and energy towards this improvement and it is very rewarding to know the effects are being felt by the employees. I also want to let you know that I feel we still have a lot of room to improve and we will not stop investing in making this an amazing place to work. Thank you for being part of the team.
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Glassdoor has 67 Telmate reviews submitted anonymously by Telmate employees. Read employee reviews and ratings on Glassdoor to decide if Telmate is right for you.