Does The NOW pay their employees well?

According to anonymously submitted Glassdoor reviews, The NOW employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The NOW. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at The NOW?

29% of The NOW employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The NOW 2.6 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at The NOW?

Licensed Massage Therapist (62) , Experience Guide (29) , Massage Therapist (26) , Front Desk Receptionist (13) , Certified Massage Therapist (6) , General Manager (6) , Anonymous Employee- Former Employee (3) , Anonymous (3) , Front Desk (3) , LMT/Esthetician (3) , Lead Massage Therapist (3) , Anonymous Employee (2) , Experienced Guide (2) , Lead LMT (2)

What are the pros of working at The NOW according to real employee reviews?

"Great coworkers and nice ambiance" ((in 10 reviews)); "Good pay based on experience." ((in 9 reviews)); "Free lunches and free massages" ((in 5 reviews)); "Also the whole staff is genuinely friendly and everyone helps each other." ((in 3 reviews)); "like culture, staff is excellent at initiative and communicating with each other" ((in 3 reviews))

What are the cons of working at The NOW according to real employee reviews?

"(3 Different General managers within less than 6 months, wonder why) Pay is below average." ((in 8 reviews)); "No complaints here, I thought parking would be an issue but Jasmine Mitchell helps with that as well providing discounted parking rates near the location." ((in 4 reviews)); "No work life balance." ((in 4 reviews)); "We should be paid more for the Deep Tissue, Stretch and Prenatal as these all require additional training and CEUs." ((in 4 reviews)); "No benefits but outside of that nothing" ((in 4 reviews))

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The NOW

The NOW Reviews

2.6

29% would recommend to a friend

(205 total reviews)

Jeff Platt

36% approve of CEO

26% positive business outlook

Ratings by category

3.2

Diversity and inclusion

2.6

Culture and values

2.6

Work/Life balance

2.5

Senior management

2.5

Compensation and benefits

2.4

Career opportunities

The NOW has an employee rating of 2.6 out of 5 stars, based on 205 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The NOW employee rating is 28% below average for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

205 reviews

5.0

28 May 2026

Great culture and flexibility, but limited in-person learning

Licensed massage therapist

Recommend

CEO approval

Business outlook

Pros

flexible scheduling to accommodate work-life balance family-like culture, staff is excellent at initiative and communicating with each other Promotes from within

Cons

Not as many learning opportunities in person(online CEs galore) Different treatment for different employees

5.0

11 Mar 2026

Good Company

Massage therapist

Recommend

CEO approval

Business outlook

Pros

Caring owners Fun and friendly Coworkers Good pay and great tips from great clientele Steadily Busy

Cons

Due to some temporary health problems, I was unable to return once resolved. It was an unfortunate stumbling block but I appreciate having worked there. After 16 years as a therapist, this place still holds 1st place as my favorite.

5.0

8 Mar 2026

Roswell, Georgia

Licensed massage therapist

Recommend

CEO approval

Business outlook

Pros

Outstanding company to work for, leadership has a refreshing outlook on treating their staff the same as the guests. They ask for open communication with the team, always looking for feedback. They understand the value of working with the team. They give bonuses for team members going above and beyond expectations. You get paid for now shows and comped massages.

Cons

There is no dental for employees.

Viewing 1 - 3 of 205 Reviews

Jobs at The NOW

The Spa Receptionist & Experience Guide

The Spa Receptionist - Experience Guide

Graphic Designer (Part-Time)

Experience Guide (Front Desk Associate)

Roswell, GA

USD 29K - USD 38K /yr

(Glassdoor Est.)

View job

Weekend Sales Associate and Guest Experience Guide

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The NOW

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Great culture and flexibility, but limited in-person learning

Good Company

Roswell, Georgia

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