Does Ticketer pay their employees well?

According to anonymously submitted Glassdoor reviews, Ticketer employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Ticketer. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Ticketer?

64% of Ticketer employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ticketer 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Ticketer?

Customer Support (2) , Customer Support Coordinator (2) , Product Manager (2)

What are the pros of working at Ticketer according to real employee reviews?

"Helpful people" ((in 5 reviews))

What are the cons of working at Ticketer according to real employee reviews?

"This has led to a huge shift in employee morale, a contagiously toxic environment to work in and less opportunities to expand as an employee within the company." ((in 3 reviews))

What are employees saying about Ticketer redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ticketer redundancy and their outlook for job security at Ticketer in 2026.

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Ticketer

Ticketer Reviews

3.7

64% would recommend to a friend

(28 total reviews)

Kelly Hanna

50% approve of CEO

60% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Work/Life balance

3.8

Diversity and inclusion

3.7

Culture and values

3.6

Senior management

3.5

Career opportunities

Ticketer has an employee rating of 3.7 out of 5 stars, based on 28 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ticketer employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

28 reviews

5.0

8 Apr 2025

Highly Recommended

Senior software engineer

Recommend

CEO approval

Business outlook

Pros

The work is far more interesting than the retail software problems that I've worked on before. There is a lot of shared code, so engineers are working for a common goal rather than in silos working on individual customers. Best Agile and engineering practices are actually followed. The people are friendly and supportive. Friday afternoons are for training courses. It's fully remote.

Cons

I had no idea how much there would be to learn about buses and their software. It's going to take years.

Ticketer Response

12mo

Thank you for this review - we are glad you are enjoying the role and don't worry - you will have plenty of time to learn! :)

5.0

18 May 2024

Great kit, great team

Product manager

Recommend

CEO approval

Business outlook

Pros

You work with good people Your work impacts billions of passengers

Cons

None really, but word mimimums :)

5.0

31 Jan 2024

Great position and working atmosphere

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great postion and management good to work with. Teams collaborate well even with remote working. Employer who genuinely cares and benefits etc are always favourable. transparency is key and they will be open about company decisions

Cons

Lots of projects on the go and communication between departments could be better.

Viewing 1 - 3 of 28 Reviews