ToursByLocals Reviews

3.5

56% would recommend to a friend

(36 total reviews)
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Lisa Chen

Not enough data to show CEO approval

30% positive business outlook

ToursByLocals has an employee rating of 3.5 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ToursByLocals employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

36 reviews
5.0
22 Aug 2025

Fully remote and kind coworkers

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

love the work from home environment and pretty flexible working hour.

Cons

customers are a bit older so, it’s a bit tricky to handle sometimes

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ToursByLocals Response
10mo
Thank you for taking the time to share your experience. We’re glad to hear you appreciate our fully remote setup and the flexibility that comes with it; it’s something we value deeply, too! We understand that working with a diverse range of travellers can sometimes be challenging, especially with different communication styles or expectations. We appreciate the effort you’ve put into providing a patient and caring service in every interaction. Thanks again for your feedback and for being part of ToursByLocals!
5.0
6 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Supportive work environment Flextime to make sure your life is balanced

Cons

Often times there is a lot of pressure and stress

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ToursByLocals Response
4y
We're glad to hear you found the work environment supportive, as we do strive to help employees enjoy a comfortable work/life balance. During high season, it definitely can get busy as we keep up with the pace of bookings; we try to ensure staffing levels are always adequate to meet this demand, but this has been a bit more challenging with the uncertainty brought by the pandemic. We're pleased to be in a position where we need to hire again, as the travel industry is undergoing a strong recovery, and we thank you for all your effort and hard work during these last busy couple months.
Viewing 1 - 3 of 36 Reviews

Glassdoor has 66 ToursByLocals reviews submitted anonymously by ToursByLocals employees. Read employee reviews and ratings on Glassdoor to decide if ToursByLocals is right for you.