Turtle Bay Reviews

3.6

57% would recommend to a friend

(594 total reviews)

Ajith Jayawickrema

79% approve of CEO

60% positive business outlook

Turtle Bay has an employee rating of 3.6 out of 5 stars, based on 594 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Turtle Bay employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

594 reviews
5.0
21 Feb 2026
Recommend
CEO approval
Business outlook

Pros

1. Fun & Vibrant Work Environment Caribbean-themed atmosphere with music and high energy — great if you enjoy lively workplaces. 2. Strong Team Culture Team-focused environment; good opportunity to build friendships and teamwork skills. 3. Good for Gaining Hospitality Experience Excellent for developing: Customer service skills Multitasking under pressure Communication skills Cash handling & POS systems 4. Training & Development Structured training for: Front of House Grill/Kitchen Bar (including cocktail training) Opportunities to progress to Supervisor or Assistant Manager roles. 5. Staff Perks Employee discounts Team incentives/competitions Flexible shifts (useful for students)

Cons

1. Fast-Paced & Physically Demanding Busy weekends, bottomless brunches, and evenings can be very intense. 2. Long/Unsociable Hours Late finishes and weekend shifts are common. 3. High-Pressure Service Performance targets and service speed expectations can feel stressful during peak hours. 4. Pay Like many UK hospitality roles, pay may start at minimum wage (unless supervisor level).

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Turtle Bay Response
3mo
Thank you for leaving us a great review!😊 We're happy you enjoy our culture, benefits, pay, perks, and the fun time on shifts. We hope you continue to have a positive experience with us! We know Hospitality can be high-pressure at times, but we appreciate the hard work and energy that you put into every shift.
5.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Above minimum wage for all roles

Cons

Busy and can be overwhelming at times

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Turtle Bay Response
5mo
Thank you for leaving us a great review! 😊 We know shifts can get busy, but we appreciate the hard work and energy that you put into every shift. We wish you all the best in your next adventure!
5.0
3 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good work life balance Easy to request time off

Cons

No staff parties anymore Pay

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Turtle Bay Response
6mo
Thank you for leaving us a great review! We hope you continue to have a positive experience with us! 😊 We appreciate the hard work and energy that you put into every shift.
Viewing 1 - 3 of 594 Reviews

Glassdoor has 608 Turtle Bay reviews submitted anonymously by Turtle Bay employees. Read employee reviews and ratings on Glassdoor to decide if Turtle Bay is right for you.