Does USTA pay their employees well?

According to anonymously submitted Glassdoor reviews, USTA employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at USTA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at USTA?

72% of USTA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated USTA 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at USTA?

Coordinator (9) , Intern (9) , Manager (9) , Tennis Instructor (6) , Administrative Assistant (5) , Ballperson (5) , Director (5) , Tennis Coach (5) , Tennis Service Representative (5) , Coach (4) , Player Operations (4) , US Open Ball Person (4) , Adult Leagues Coordinator (3) , Brand Ambassador (3) , Credential Operator (3)

What are the pros of working at USTA according to real employee reviews?

"I really like the people and the work is great." ((in 35 reviews)); "Good pay and fun to work." ((in 16 reviews)); "workers Schedule flexibility Great Benefits" ((in 16 reviews)); "Great Tennis company to work for and amazing perks and coworkers!" ((in 11 reviews)); "Good work / life balance." ((in 11 reviews))

What are the cons of working at USTA according to real employee reviews?

"Long hours and very long nights" ((in 22 reviews)); "Your standing is not based on performance but on favoritism." ((in 4 reviews)); "What followed his arrival was nothing short of an organizational disaster — and a masterclass in how bad leadership destroys institutional knowledge overnight." ((in 4 reviews)); "Long days and the heat." ((in 4 reviews))

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USTA

USTA Reviews

4.0

72% would recommend to a friend

(307 total reviews)

Gordon Smith

75% approve of CEO

67% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.9

Work/Life balance

3.5

Culture and values

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

USTA has an employee rating of 4.0 out of 5 stars, based on 307 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USTA employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

307 reviews

5.0

21 Jan 2026

Great time

Communications manager

Recommend

CEO approval

Business outlook

Pros

great place to work it was fun

Cons

nothing i can think of at this time

5.0

9 Oct 2025

great

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great place to work if you have a family

Cons

The pay isn't the best

5.0

30 May 2025

Great place to work

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good people and like working with them

Cons

I cant think of any

Viewing 1 - 3 of 307 Reviews

Jobs at USTA

2026 US Open Media Operations Assistant

2026 US Open Media Operations Assistant

2026 US Open IT Professional (Seasonal)

(P/T) Front Desk Attendant

(P/T) Front Desk Attendant

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