Does West Point Optical Group pay their employees well?

According to anonymously submitted Glassdoor reviews, West Point Optical Group employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at West Point Optical Group. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at West Point Optical Group?

50% of West Point Optical Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated West Point Optical Group 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at West Point Optical Group?

Optometrist (8) , Optician (5) , Optometric Technician (5) , Licensed Optician (3) , Managing Optometrist (3) , Store General Manager (3) , Apprentice Optician (2) , Manager (2) , Marketing Manager (2) , Optical Sales Associate (2) , Store Manager (2) , Technician (2)

What are the pros of working at West Point Optical Group according to real employee reviews?

"it was ok and pay was good" ((in 10 reviews)); "Friendly coworkers Decent office hours" ((in 4 reviews)); "Group chats allow us to ask our colleagues questions and to interact in real time which is a huge benefit." ((in 3 reviews))

What are the cons of working at West Point Optical Group according to real employee reviews?

"company hires friends for management positions, low customer satisfaction rate, they do not properly train you and expect you to be able to do everything immediately, management does not care about employee satisfaction or input" ((in 3 reviews))

West Point Optical Group Reviews

3.5

50% would recommend to a friend

(60 total reviews)

Bill Noble

57% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (60 reviews)

West Point Optical Group has an employee rating of 3.5 out of 5 stars, based on 60 company reviews on Glassdoor which indicates that most employees have a good working experience there. The West Point Optical Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

60 reviews

5.0

2 June 2026

Great manager, but long hours

Apprentice optician

Recommend

CEO approval

Business outlook

Pros

Great Manager for the stores, above is not so great

Cons

Hours fluctuate repetitive reports that are online for upper managment to access

5.0

2 June 2026

Transparent culture with recognition for hard work

Marketing manager

Recommend

CEO approval

Business outlook

Pros

Structure, culture, and the more you do the more you accomplish. Everyone is recognized for their work

Cons

Corporations still run the same but this culture is a lot more transparent than any other place

5.0

29 July 2025

Supportive structure with room for autonomy

Store general manager

Recommend

CEO approval

Business outlook

Pros

There’s a solid support system in place, but also the autonomy to lead and make decisions that best serve your location. The company seems genuinely committed to improvement, and there’s opportunity for managers to help shape their store’s culture and success. Collaboration and communication with leadership have been positive.

Cons

Some operational processes and training tools could be more consistent across locations, especially for less experienced teams.

Viewing 1 - 3 of 60 Reviews

Jobs at West Point Optical Group

Optical Retail Sales Associate- Optical

Jacksonville, FL

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Retail Sales Associate- Optical

Columbus, OH

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Optical Sales Associate

Florence, KY

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Optical Sales Associate

Highlands Ranch, CO

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Store General Manager

Columbus, OH

·

USD 59K - USD 90K /yr

(Glassdoor Est.)

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