I manage the Contet Team that's responsible for our messaging and produces copy for all paid and organic communication.
Pros
I joined XM with high expectations, and it has exceeded them at every level. The People & Culture team goes to great lengths to ensure employees feel valued and cared for. It is one of the few companies that truly treats us as individuals who matter, rather than just numbers. The environment they’ve created fosters collaboration and friendly interactions, which has helped us make real friends. From a professional standpoint, there is significant room for growth, supported by an inspiring management team that helps us learn and evolve every year. If you are good at what you do and give the company the time and respect it deserves, it will give back to you tenfold.
Cons
This may be specific to my team, but due to the company's size, each department has a clear set of responsibilities and we don't participate in the processes of other departments. While this helps with organization and efficiency, it can take away from creative interaction and cross-departmental group projects. However, the teams are structured in a manner that allows us to handle the workload efficiently and ensures the continued success of the company.
