Does commercetools pay their employees well?

According to anonymously submitted Glassdoor reviews, commercetools employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at commercetools. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at commercetools?

30% of commercetools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated commercetools 3.0 out of 5 for work life balance, 2.4 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at commercetools?

Software Engineer (12) , Account Executive (5) , Marketing (5) , Product Manager (5) , Talent Acquisition Manager (5) , Senior Software Engineer (4) , Front End Developer (3) , Frontend Developer (3) , Sales (3) , Werkstudent (3) , BDR (2) , Backend Engineer (2) , Business Development Manager (2) , Business Development Representative (BDR) (2) , Compliance Manager (2)

What are the pros of working at commercetools according to real employee reviews?

"Great people to work with" ((in 32 reviews)); "The atmosphere and company’s culture are great." ((in 22 reviews)); "International environment with nice colleagues" ((in 19 reviews)); "good work/life balance" ((in 9 reviews)); "Good benefits" ((in 8 reviews))

What are the cons of working at commercetools according to real employee reviews?

"The layoffs will most likely continue unless major changes are made at c" ((in 15 reviews)); "C Level and leadership who do not care about their teams inc." ((in 13 reviews)); "Low salary" ((in 7 reviews)); "Gradually since the new CEO started in the summer of 2024, the company is progressively moving it's operations over to the US." ((in 6 reviews)); "In my case, a sudden change in team management completely altered my experience, despite consistently delivering strong outcomes." ((in 5 reviews))

What are employees saying about commercetools redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about commercetools redundancy and their outlook for job security at commercetools in 2026.

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commercetools

commercetools Reviews

2.6

30% would recommend to a friend

(207 total reviews)

Doug McNary

14% approve of CEO

24% positive business outlook

Ratings by category

3.0

Work/Life balance

2.9

Compensation and benefits

2.8

Diversity and inclusion

2.5

Career opportunities

2.4

Culture and values

2.3

Senior management

commercetools has an employee rating of 2.6 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have an average working experience there. The commercetools employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

207 reviews

5.0

19 Feb 2023

Fantastic place to work

Customer success manager

Recommend

CEO approval

Business outlook

Pros

- The knowledge gained so far is tremendous (i.e. smart team) - commercetools is at the cutting edge - I have great confidence in the products, as they "just work" - My direct local team are all a pleasure to work with

Cons

- Timezones during daylight savings time can be difficult (i.e. post 6pm meetings can pop up from time to time) - There is so much value information now in many places that it's sometimes hard to find what you're looking for quickly

commercetools Response

Dear fellow commercetooler, thank you so much for your time writing this feedback. We work hard on keeping our positive spirit and working culture so it is great to see that you are so happy with your team. It's also amazing to hear how much knowledge you have gained so far. I will forward your suggestion about all the information that is spread across many places to see if we can find a better solution here. Have a great day Michèle

5.0

19 Dec 2021

Incredible Support & Culture

Account executive

Recommend

CEO approval

Business outlook

Pros

- Specific hiring that has created one of the best team cultures I've ever been part of - Great support at all levels of the organisation including both domestically and internationally - Small teams mean we are regularly exposed to incredible projects, tasks and experiences on a weekly basis

Cons

- Lack of ESPP - Being based in this timezone we miss a lot of company updates in real time - Hard to really think of any other cons

5.0

23 Apr 2026

Where High-Caliber Talent Meets Genuine Work-Life Balance

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I’ve been with commercetools for over 5 years now. Compared to my previous experience at much larger companies, the culture here is positive and supportive. The biggest standout for me is the work-life balance and the opportunity to work with an amazing set of people. As a working parent, I’m able to contribute effectively without the burnout or toxic work culture I experienced at previous thousands-strong firms. The benefits package is also quite competitive for the US market. It’s been a positive tenure working with a talented global team that respects one another in the workplace.

Cons

The path for upward mobility can sometimes feel less defined. While there is plenty of room for talented people to make an impact, structured internal growth and promotion trajectories can be limited as the organization matures. However, I see that the management is now working to improve this.

Viewing 1 - 3 of 207 Reviews

Jobs at commercetools

Senior Business Development Representative