iMagicLab Reviews

2.9

41% would recommend to a friend

(49 total reviews)

Keith Latman

31% approve of CEO

42% positive business outlook

iMagicLab has an employee rating of 2.9 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have an average working experience there. The iMagicLab employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

49 reviews
5.0
17 July 2017

Great Product. Exciting Environment.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I worked at iMagicLab (CRMSuite) for 3 years, and I'm super grateful for my time there. I started out in an entry level job and within a year was able to move into management and then to sales. The growth potential for individuals at this company is unlike anything I've seen elsewhere. Literally the only thing that limits how high you can climb is your performance. The product is exceptional and the team all believes in it. If you stand out in your work, you'll be rewarded for it. It's a demanding job (always have to be available for clients), but if you know that going in and set your expectations appropriately you'll be fine. Most of the negativity on this board comes from folks who just aren't a good fit for the company (despite being established, things often feel like a startup; some people hate that while others thrive in that environment).

Cons

There is truth to the comments some folks have made about change happening often and having a fair amount of turnover. But everyone there knows what kind of company they are a part of. The instability in structure is what allows for flexibility in growth. You can't really have one without the other. Don't come here if you aren't willing to hustle and open to wearing multiple hats. Also, much of the expertise that you gain here is limited to a pretty specific career niche, so consider where you'd like to be long term before committing.

5.0
30 June 2017

I'm a believer.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

iMagicLab/CRMSuite is an amazing place to be. Really exciting technology and environment. The employees all care, and pay is fair. I'm happy to be here and I totally believe in the future of the company.

Cons

CEO. He will likely hop on and say that this review is fake, but it's not. I worked here for a while, and I'm not intending to disparage the company or the software whatsoever. Their product is better than any of their competitors, most of whom are 5 years behind them. The team is exceptional. The culture is supportive. However, the CEO is toxic. I won't go into details about anything HR-related, but suffice it to say, he's a shady man who abuses his employees' dedication and commitment. None of this affects the clients at all, and the staff does a great job of managing the day-to-day operations of an exceptional product. If you're considering working here, it's a great place to grow and develop your career, and I have no regrets in doing it. But if having complete faith in the company's leader is a prerequisite for where you work, look elsewhere.

avatar
iMagicLab Response
8y
The dangers of an anonymous internet are on display here again. This person says I've put the right people in place, developed a great product/culture and that they believe in our future. This review then says I abuse the staff and don't let anybody lead. Clearly this is probably a real person who didn't fit for some reason and because the "CEO" made the decision it makes him "shady". I've said this in response to other reviews on this site, folks feel empowered because they are anonymous and because companies can't talk about HR issues in a public forum. The public bashing is just that, public bashing
5.0
23 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Amazing technology, great culture and some ground breaking ideas about how to run a company. This is a real software company where everyone is expected to do their part, work as a team and the results are amazing

Cons

People like to complain about the job not being "easy" but since when is "easy" a goal? iML has a goal to hire the best, weed out the people who don't care quickly (hence the reviews here on Glassdoor) and then leave behind a great culture

Viewing 1 - 3 of 49 Reviews

Glassdoor has 49 iMagicLab reviews submitted anonymously by iMagicLab employees. Read employee reviews and ratings on Glassdoor to decide if iMagicLab is right for you.