Consulting managers lead a team of consultants, account managers, and other staff members to oversee the support and services provided to clients. They establish strategies and protocols, develop strategic plans, and serve as the primary director. They set expectations and ensure all consultants are meeting standards to ensure client satisfaction. They analyze organizational operations and develop strategies to improve efficiency, increase revenue, or meet other high-priority objectives. They may also be responsible for recruitment, hiring, and training staff members.
Consulting managers typically have at least a bachelor’s degree in a business field, although an advanced degree such as an MBA is an advantage. They have strong leaderships skills and are comfortable interacting with stakeholders at all levels of the organization. These managers must be adept at evaluating the big picture and developing action steps to achieve objectives.