Business Development Manager

Established in 2001, RSAWEB is South Africa’s fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google – the best-rated ISP in South Africa. We are extremely proud of winning KFM’s Best of the Cape Awards: Best ISP in 2021 and 2022 being one of the fastest streaming ISPs on Netflix and a consistently top-rated ISP on MyBroadband. These accolades are not for nothing, as we constantly strive to improve our products, services, and solutions to enhance each customer’s experience. Having invested heavily in infrastructure, RSAWEB has built a strong presence in South Africa with Data Centres in Johannesburg and Cape Town.

Our Products and Services:

• Fibre-to-the-Home (FTTH)
• Fibre-to-the-Business (FTTB)
• Enterprise connectivity
• Mobile connectivity and data management
• Cloud infrastructure and more!

At RSAWEB, we are passionate about using our creativity, to provide innovative solutions and services, that allow our customers to succeed in all areas of life. We believe that we are in the business of connecting customers and businesses with each other and a world of infinite possibility and opportunity, through technology. Our mission transcends our values through every customer, every interaction, every connection, every day.

Our values:

• We Build Trust and Ownership
• We Honour & Respect People
• We Cultivate Passion & Creativity
• We Innovate Feverishly
• We Go the Extra Mile
• We Believe in Humility
• We Communicate Openly & Honestly
• We Make it Fun
• We Teach, Grow & Learn
• We Do More, With Less

Where will the successful candidate fit in?

This position is for a New Business Development Manager in RSAWEB Business based in the Cape Town office. The role will seek new customers in the Cape Town and coastal regions. It forms part of the RSAWEB Business Direct Sales team. You will work closely with the National Sales Manager and the Head of Business.

We are seeking to employ an experienced, dynamic Business Development Manager to grow our client base in the Cape Town region. The Business Development Manager will be tasked to promote the sale of all products and solutions of RSAWEB Business by developing client relationships, increasing the knowledge, and understanding of enterprise solutions, products and services to clients, and advising clients in the best fit, configuration and pricing of the solutions.

Core Description of the role:

• This role will focus on the acquisition of new customers for RSAWEB Business in the Cape Town and coastal regions. The role is not accompanied by a set of accounts as the focus is predominantly on finding and signing new logos (new customers) and handing these over to the account management team after closure and acquisition.
• Maximize revenue and profit by seeking, planning, and executing an acquisition sales strategy and plan optimized for RSAWEB Business target prospects.
• Build a foundation for maximizing new business sales revenue and profit-based solutions.

Job Responsibilities:

• Use previous business development and solution selling experience to grow RSAWEB Business’s customer base.
• Consistently meet and exceed revenue targets.
• Attending industry networking events and face to face customer meetings.
• Create tailor made offerings based on customer specific requirement.
• Grow revenue for key accounts brought onboard, for a pre-determined period, before handing accounts over to the account management team for ongoing management.
• Identify opportunities within the customer’s current connectivity, mobile, cloud, digital etc. landscape and foster strong relationships to ensure customers are ahead of their competitors by utilizing RSAWEB Business’s products and services.
• The ability to create meaningful proposals customized to each customer requirement.
• The ability to aggressively manage the sales cycle to ensure customers are onboarded quickly and efficiently.
• Effective co-ordination and escalation of matters to relevant business managers.
• Maintain accurate sales forecast and weekly activity reports.
• Achieve set monthly targets.
• Manage client expectations and be accountable for meeting all aspects of Sales targets associated with new business development function.
• Maintain good relations with internal stakeholders to build long-term trust.

Requirements

• Minimum of 5 – 7 years’ experience with selling Business Connectivity, Cloud, Mobile, Security, Voice and/or IOT to large business and enterprise customers.
• Successful sales track record in a solution sales environment.
• Demonstrated ability to manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales.
• Engage with prospective organizations to position RSAWEB Business solutions through strategic value-based selling, business case definition, ROI analysis, references, and analyst data.
• Comfortably interacts at the C-level.
• Uncover and create new business opportunities through independent prospecting.
• Must know how to negotiate and close deals under pressure and influence at all levels.
• 3-Year Diploma or Degree level preferential. Skills and experience will be evaluated in lieu of a formal qualification.
• Excellent teamwork and communication skills.
• Commitment to delighting customers and creating a trusted environment for customers to engage in.
• Ownership – able to take responsibility, troubleshoot problems and work with teams to get results.
• Ruthless on customer service excellence.
• Must be proficient in both oral and written communication skills.
• Able to cultivate trust and credibility with peers and customers and maintain strong working relationships at all levels of RSAWEB.
• Positive attitude, self-motivated and managed.
• Energetic and goal orientated.

Benefits

• Medical Aid contribution (Discovery)
• Reduced Gap Cover Rates (Turnberry Premier)
• Retirement Annuity Contribution (Allan Gray)
• Medical Insurance (Momentum - Health4Me)
• Discounted Internet Connectivity
• Access to an Employee Wellness Program (Lyra). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.
• A hybrid work environment that is linked to company policy (company policies may be adjusted as required to address market and other business demands over time).
• Exposure to latest industry technologies and standards
• Lastly, a work environment that rivals the very best!

If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful.

Application Question(s):

• What is your notice period?
• What is your current CTC?
• What is your average commission over the last 6 months?
• What is your CTC expectation?

Education:

• High School (matric) (Preferred)

Experience:

• Enterprise Sales: 5 years (Preferred)
• ISP or Similar: 5 years (Preferred)

License/Certification:

• Drivers License? (Preferred)

Work Location: Hybrid remote in Cape Town, Western Cape 7405