QNE Software
Implementation Associate
Makati City
- Provide functional and technical support to the Implementation team, including system installation, database setup, data migration/importation, troubleshooting, customizing forms and reports, and resolving general system queries and issues
- Record and update account-related information in the company ticketing system.
- Communicate with clients to gather necessary information, understand requirements, and coordinate with internal teams to support the delivery of system solutions.
- Create technical documentation (i.e., knowledge-based and work items) ensuring quality and client satisfaction
- Attend internal meetings and give updates on tasks and deliverables
- Maintain implementation data, including meeting minutes and surveys
- Identify process improvement opportunities and contribute to methodology enhancement
- Perform any other duties required by the company
- Minimum Qualifications: Open to candidates with a Bachelor's degree in Information Technology, Information Systems, Computer Science, Computer Engineering, or a related field.
- Knowledge in system installation, configuration, and troubleshooting
- Familiarity with database setup, management, and technical documentation
- Strong collaboration and communication skills for working with local and international teams
- Experience in system implementation, customer support, or related fields is an advantage
- Ability to work effectively in a fast-paced environment
QNE Software Philippines, Inc. is a trusted provider of Accounting and Payroll solutions that help businesses simplify operations and grow with confidence. Since 2007, we have supported thousands of companies across the Philippines with software designed to be practical, flexible, and built for real business needs. Founded through a Malaysian-Filipino partnership, QNE brings together global software expertise and a deep understanding of the local market. Backed by our parent company in Malaysia with over 15 years of development experience, we continuously deliver innovative solutions that evolve with the demands of modern businesses. At QNE, we take pride in our local team of dedicated specialists who provide fast, reliable, and personalized support—ensuring our users get the help they need, when they need it. We believe in one simple principle: powerful software should always come with people who truly understand your business.
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